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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(181)
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
MISS PRICE
"Great helpful friendly driver on time, smooth trip. Thanks will use this service again. "
FERGUS WATT
"Easy service and polite driver"
FERGUS WATT
"Easy service and polite driver"
Testimonials 3.7/5 based on 181 reviews
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
MISS PRICE
"Great helpful friendly driver on time, smooth trip. Thanks will use this service again. "
SUSANNE LOENSTRUP
"I got a 16 per. mini bus, I had 11 per. + luggage,so there should have been enough space for them , but there was not."
KEVIN VITZTHUM
"Everything as planned"
KEVIN VITZTHUM
"Everything as planned"
FERGUS WATT
"Easy service and polite driver"
FERGUS WATT
"Easy service and polite driver"
IAN LEECH
"Superb service.. communication was excellent and driver was great "
IAN LEECH
"Superb service.. communication was excellent and driver was great "
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
ANTHONY CASSIDY
"I booked taxi for 17.00 to catch a flight at 18.40 based on your estimate of 35 minutes to get to the airport. Driver was 20 minutes late and didn’t seem to know the entrance to the hotel where I was waiting. The car was not comfortable. The driver drove erratically and almost collided with other cars on several occasions. He informed me that we wouldn’t make the flight. He was correct. I had to book a later flight costing £130. "
CHARLOTTE CZYZYK
"Very good"
EMILY AXON
"Excellent, very easy and reliable service"
RACHAEL TIVENDALE
"My driver was excellent, very professional but friendly. "
SUSAN TOBIN
"."
DANIELA SUAREZ-REBLING
"Great experience, thank you! "
DEAN PRICE
"Driver was more than helpful, as we were in w city we didn’t know. Also very friendly as well. Turned up 5 mins before hand. All in all would use again "
LOUISE BUCKLEY
"The service was terrible, he was around 30 mins late , did not ring me . He walked so fast back to the car park even though we had 3 OAP s with us I had to tell him to slow down. When we got to the destination he dumped all the cases on the road and drove off. Did not help to take them to the door or anything. I am so disappointed I will be telling people not to use your service How ironic that it says if you are late they charge you extra for every 15 minutes!!!! So can I get some money refunded please ."
IAN SHUTTLEWORTH
"The driver was a good guy but went to wrong terminal and nthus was a little delayed....initial panic but no big deal once I called company...driver at correct terminal a short time later."
CAITLIN LEONARD
"We had a flight to catch and booked the car to be at my house for 4:00 in the morning... the car never turned up and we rang twice. In the end we booked and Uber and it got us there just in time. Not very happy with this company. "
JONATHAN FALKINGHAM
"all fine "
ECATERINA WARE
"Thank you for the lovely ride. Everything was on time and the driver was extremely polite. Wishing you all the best"
GLEN COXON
"Driver was very friendly and professional."
FRANCISCO FOS
"Expectations were met"
FRANCISCO FOS
"Expectations were met"
AMANDA MITCHELL
"Great journey. With a very friendly driver. Will definitely use again"
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
GABRIELLA PASSERELLO
"Could not find the driver for ages. We were told he'd be up in the car park but he was not. He was really nice however told us we would have been better booking not through a service and just booking a taxi due to the price difference and how much money you actually pay your drivers. Won't be using again as I would rather pay the drivers the full amount that they deserve."
TONY PACKHAM
"I made a mistake with the pick up time and when I got the message to say the car was on its way I rang to say I had put the wrong time and didn't need it for another two hours. The lady I spoke to could not have been more helpful. The drivers were really helpful. The whole service was excellent. "
KAI LI LAN
"My name was typed wrong so I cannot find the driver in the beginning. I called the customer service and got the answer that I didn’t booked the car. (Due to the wrong spelling of my name) But at the end I found the driver by myself. The driver was nice but the customer service is not really helpful."
RUBY BROCKLEHURST
"Driver was lovely and helpful. Great drive. Only worry was that you wouldn’t be able to find a driver in time as not long before the journey, the driver was still pending. Nevertheless, a good experience with your company"
SANDRA ANDERSON
"Very helpful driver and an excellent service "
SRDAN ERAKOVIC
"all perfect... will use your service again"
MICHAEL DRING
"Outgoing taxi driver 20 minutes late, didnt speak very good english, nearly had an accident when he missed a turn and cut across traffic. Return visit near enough in time even though it was early in the morning and good driver"
MARK ENGLAND
"There was some confusion between drivers but we got picked up fine. I was then messaged numerous times saying that my driver was waiting for me - but we were with another driver. The driver who was waiting then rang me and asked where I was so I explained. He then asked to speak to my driver so I put him on speaker phone, as he was driving - the other driver was then really rude to the guy driving us and swore at him which was unnecessary. I continued to receive follow-up texts until I rang the office and asked them to stop it. "
SARAH WILLIAMS
"Happy with the service for this taxi. Easy booking."
MARK GILLIES
"Booked a week ago for 6.15 collection. Told at 6 that he’d be 15 min late because of traffic. Would have expected this to have been factored in. 6.30 call him to see where he is. Says he’s arrived. I’m at location, no car. He says he’s on x road, think he said New Quay Road, so I ran round to see if he was parked up. No car. Called him back, he said he’d come find me. 10 min pass. No car. Call back. Explain we’re outside slug and lettuce, told to stay there, phone cuts off. 5 min later. No car. Call back. Driver asks if I’m in Sale (second collection point) tell him no. I’m outside slug and lettuce. But if he tells me where he is, I can go find him. He hangs up. Call back. Car cancelled. Speak to head office, told that they’d been trying to contact me because my driver was at the location. Seeing as there were 6 of us and 5 stood at the collection point. This was absolutely incorrect. The ride home was absolutely perfect. I would like a call to arrange for half of the £160 I was charged to be repaid. Please confirm when I will receive this? Mark"
ABDULLAH ALNAEEM
"Perfect "
MOHAMMED PANDOR
"very professional and efficient service "
CORINNE PARDO
"It wasn't the car we had asked for and the 3 suitcases didn't fit. Ended up with a piece of his boot removed from the back and it had to be placed across the the middle of the car lengthwise. "
NEILL WHITE
"He was an hour early for pick up, phoned and woke me up. Then on our return, I used the number to ring to log I'd arrived and had my bags, took 50 mins to arrive to us."
CAROLE CLINTON
"Not the driver's fault but pickup at T2 is confusing. We followed Meet and Greet but he wasn't there. Eventually I received a voicemail from him telling us where he was. We found him in the area we'd already gone through. Also he was looking for Flight TOM818 arriving but it was actually TOM 819 on return journey. TOM818 was outgoing flight which booking originally asked for."
CAROLINE CAREY
"The driver was an extremely good driver, very pleasant and good conversationalist which I thoroughly enjoyed."
RICHARD JOHNSTON
"Just what we needed. On time. Very polite driver. Big thumbs up. Regards r"
KIM STRACHAN
"I called the office number twice the automated message said driver was 2 minutes away. Called again the person in office said driver was on his way. I called the driver and he eventually walked very slowly into the airport. He said he had tried to call me to say he was there. I was at the meeting place at 7.55pm there was no sign of driver until 8.20pm He was pleasant enough but did not apologise for being late, did not offer to carry my bag, walked to the car park ahead of me and never looked back to see if i was following him. A bit disappointing ! "
ELIAS HADDAD
"great smooth"
SAQIB HABIB
"Four people has to fit in the back as a normal car was provided vs a 7 seater SUV has booked. As we did not have an option as we had a train the Catch and an alternate car was not available, we had to lets say break the law by have 4 people sitting in the back instead of 3 allowed....very disappointing service The driver was very helpful...and courteous "
BELLE ROBERTS
"We booked this taxi service weeks in advance to ensure we had a way home as we were not local. The taxi rang us to ask for our location which we gave, they then said they would refuse us if we were muddy, which we made very clear to the taxi driver that we would remove our shoes and put them in the boot, and sit on our jackets, which were clean! The taxi then text to say they could not pick us up, but had made arrangements for another driver to pick us up. We then walked to the location where we had originally booked the taxi, but no taxi was evident there. we then rang multiple times but it went straight to voicemail. we were stuck on a roundabaout, in the middle of manchester and the taxi hadn’t even bothered to call us. We were stuck here, in the freezing cold until the morning. we are appalled at the service provided by this firm even though we had already payed £30, which hasn’t been offered refunded. Do not use this firm, waste of money. "
BERNARDO BLANCO
"The driver was not there (at the arrivals area of the airport). I had to call you twice, the second time being redirected to the driver. I am not sure if we had to wait more than 20 minutes, but it was certainly a bit more than 15 minutes."
OMAR MERLO
"Excellent!!"
ALEX MEAKIN
"Around 1hr 20 late as he struggled to find the destination. I tried calling him he said 10 mins. About 30 mins later tried again he didn’t pick up. After and hour he arrived. Really messed up things for the rest of the day."
GABRIELLE JOWETT
"It was a good trip. Very happy"
PETE DE WET
"We requested a 7 seater and got a 5 seater"
ALAN BENTLEY
"Overall, easy to book and easy journey. Thank you"
SHARON MURGATROYD
"Driver was really nice and professional. Considerations were made of the return journey at collections. Great service."
MARGE BIEL
"This transfer never happened you booked to individual mini buses instead of them together - I had 24 people you cancel on and send a 12 seat bus - your people set it up this way I requested it be put on one confirmation and I was told he couldn't do it. But you did it for my last trip on June 20th - Lynx cab service came with 2 mini buses and transferred the group. I have emailed several time to request a refund and your people just argue with me - very unhappy with using Taxi code. You cancelled all my transfers except the this one and the one for June 2th. Marge Biel"
JOHN WARD
"I called 5 times and was either lied to or hung up upon, they sent 1 taxi at 14:45 45 minutes late and we had to get a black cab as we couldn’t wait longer, my Wrexham work guests were not impressed and we will take this further "
GAVIN THELWELL
"Great driver Skoda was fine but had booked Merc and think I paid bit extra for a Merc but good journey and driver"
SAMI QURESHI
"Vgood and on time"
BETHANY COOK
"The journey to heaton Park was great but coming back we could not find the driver so had to get a lift with another taxi "
ROBERTO FACCILONGO
"Overcarged without explanation.. agreed price 18 and had to pay upfront 32 instead. Open complaint without receiving any response yet"
PANKAJ PATHAK
"Excellent service. Knowledgeable driver. No cause for complaint "
MATTHEW LEWIS
"Driver never turned up. Tried ringing numerous times but no answer. Left stranded and no way to get home. Very disappointed and will not be using this service again "
KELVIN FRASER
"driver hang up phone then when I phoned back he cancelled the booking had to phone the office 3 times to get taxi confirmed eventually the taxi arrived 45 minutes late"
ALEX NIELD
"Great service! Thank you!"
MARTIN SCOTT
"Excellent service "
RICHARD KAY
"All good and timely."
ALICE BRIGGS
"Very good experience"
ANTONIA HENDERSON
"My flight was delayed and then it took an age to pick up my luggage and get through immigration. Your driver kept in touch by phone, was patient, friendly and knew exactly where he was going!"
KIERAN CONWAY
"Experience was great overall, no complaints."
DEBBIE MARVELL
"There were traffic problems so the drivers sat nav took him the long way round. It wasn't a problem tho. The driver was very apologetic. "
TYLER BLACKBURN
"Very happy with our driver. Very patient and helpful"
CHRISTINE HYNES
"Exellent service.friendly and helpful driver"
REBECCA PREECE
"I will be emailing shortly with my complaint. The worst service I have ever experienced."
MS HELENA
"Would recommend "
PETER DYKES
"Unfortunately I booked 1.40 instead of 13.40 it was not very apparent on the booking form So I have lost the amount not too happy"
ERYK LEE
"Driver was excellent "
CALLUM WRIGHT
"Already stated in complaint"
LEWIS SHORTER
"Booked 4 journeys with Lynx Taxis through taxi code. Having already had a huge nightmare with taxi code in someone cancelling my journeys and then charging me for it as well as these current journeys the whole service was awful. Taxis arrived ontime and promptly in the afternoon but come the evening they arrived over 40 minutes late, made us walk over 20 minutes extra to suit them and were just un helpful in general, plus having been from Brighton we had to guide the drivers around Manchester so that they could find us, once we got in the cab they had satnavs?! Just useless and incredibly stressful. I will never use taxi code or lynx taxis again after the weekend we've just had. "
AARON MITCHELL-GOLDSTRAW
"Gave the drivers the wrong phone numbers so couldn’t find them when they finally showed up"
JAYDON JONES
"Sound"
CHARLES DINNEEN
"all good no problems"
HARLEY JOWERS
"I received texts on the 7th June saying my driver was on route, a whole day before I actually made the booking for. My taxi was needed for 8th June which I triple checked I didn’t actually book for and I tried to call both the company and Taxicode and was never answered. Worst service ever "
JORDAN PALMER
"Initially turned up too early at which point I wasn’t ready. Then when coming back turned up late. Also wasn’t sure of the area so I had to direct them to me over the phone, then spent most of the journey in the wrong lanes on the way there :/"
JOSH PATCHETT
"Driver arrived half and hour late for our first trip then for our trip home we waited well over an hour and a half only to be told we would have to wait even longer. Shocking service will never book again"
LAURA GRAMSE
"Everything was perfectly fine "
JOHN TAIT
"Driver didn’t take card and couldn’t provide a receipt. Every time I started talking to colleagues he turned the music up loud. He accelerated and drove dangerously and cut up another drive who had to brake hard just to miss us. Not a pleasant experience at all."
TIM AXNESS
"Waited over an hour - phoned taxi company. They were muddled up with another booking. Very disappointing indeed."
JOSEPH TRUJILLO
"Joseph waited over 30 minutes at Information and no sign of anyone with a sign with his name - in the end he has had to get his own taxi."
SHAH BAIR
"Average"
STEPHEN SANDYS
"Only about 10 minutes late - so not a big deal but I did find it impossible to get through to the office on the telephone to find out what was happening. A slightly anxious few minutes - but the driver did then arrive so ultimately no harm done. Capesthorne Hall is a big place so the driver may not have realised that it takes 5 minutes to drive through the grounds."
STORM WILLIAMS
"my taxi never turned up, left me and 4 other passengers waiting in the cold for over two hours! horrific service and would like a refund! "
EMMA FAVA
"Very professional. car was equipped with fresh towels and water + WiFi. really enjoyable ride thank you "
BEATRICE STUDER
"No"
SALEH HAMDAN
"Reliable, professionalisms and on time even when my flight was delayed ."
NICOLETTA CEFALà
"He came from another city and was for this reason late"
MARTINE TORODE
"Excellent service. Would definitely use again."
DOLLY XU
"Okay!"
JENNY HOPE
"Outward journey was excellent. Homeboy did journey from the concert was a little tricky. Our driver could not find us and vice versus but I think it was just sheer volume of traffic and people. However all things considered I would definitely use this company again "
JAVIER TEJERA GONZALEZ
"good"
ROSE RHODES
"Couldn’t find the driver. Was given no info on where he was specifically. The number I had on the email just rang out and I had no call from the driver even though I provided my number. Absolutely shocking. As a lone female walking round late at night. Will never use this service again,"
DAVID POTTS
"Good I'll use again "
KEITH BARRERA-TODD
"Our driver was very helpful"
MOLLY JAKEMAN
"The driver and journey were very smooth. However, we had 15 minutes of debate when we arrived as to whether we had paid. We had to call the manager of the taxi company and explain we had paid through your company. They insisted that we hadn’t paid and needed to pay again. In the end, the taxi company said they had no record of our payment but as we had a receipt they would let us go and contact us if there was a problem. This was a stressful way to end a trip to the airport."
LAUREN THOMAS
"Driver early.. proceeded to keep calling every couple of minutes even when advised he was early. Did not appreciate the attitude from the driver. Will not book again. "
MARIE WALSH
"Our driver did not arrive at the agreed time. We were waiting outside for over an hour. Contacting the dispatch line to reorganise was near impossible - I made over 50 calls in total. The original driver hung up the phone on me repeatedly, as did the second driver that was organised. The final driver who did complete the journey - after midnight- actually gave us clear instructions about where to meet him. Whilst in that final taxi over an hour later I was speaking to Janet and asked that we not be charged because of the huge inconvenience, wait time and stress caused (I am 5 months pregnant and was made to wait an hour in the cold) who told me that there was absolutely no way for the company to pay the taxi driver for the trip, and that we had to. Prior to this all happening I had booked the taxi online - rang to confirm the day before to be told there was no booking; then made a booking over the phone. On the day of the booking I was called to confirm my booking twice, and was spoken to rudely by a man who told me that there was no way I could have already had a confirmation as he was the one who dealt with bookings. Overall an appalling experience and a £20 refund for an awful trip would be appropriate. "
MARTIN MANNION
"Very good"
KELLY-MARIE WOODFORD
"I was really happy with the pick up, as it was the return to the airport we were delayed for 45mins due to advised no taxi booked by Eurolink and when I spoke with Taxicode they sorted it straight away. I was not happy, as Eurolink argued with us and never helped us. "
ALEX MINETT
"Great service - no issues"
WALDIR SILVA
" Your driver didn’t arrive in time. Following his track on the link you’d suggested, it seems he had gotten lost in the way. I, alternatively , had to call a Uber Service, not to loose my flight. I mean you should refund me the payment I did, since the service was not attended."
JOSHUA FERREIRA
"Very good on time and very friendly."
DAVID HYTCH
"Firstly they sent a car at 02.30 in the morning and not 14.30 in the afternoon - suggest they get used to using the 24 hour clock to prevent this happening."
KARIS TULL
"Good"
DARRELL GOH
"Confusion with booking. Had to phone and there was no record by name or pickup"
DEIRDRE KLINK
"Car turned out to be a minivan. But I didn’t mind that. "
ANDRE DEBATTISTA
"Driver was on time and friendly. The one that picked us from the airport helped us with our luggage however the one which picked us from the hotel let us put them in the car ourselves "
KELSEY KEARNS
"The driver was actually ahead of the time we gave, however he did wait for us to get down with our bags and was helpful!"
DAVID LARKIN
"N/a"
YVONNE DENT
"Had no car seat which I paid £5.00 extra. So couldn’t take the taxi as it wasn’t safe for my daughter. Had to find alternative transport. I very disappointed and would like my money returned. "
SARA GAUTON
"Not sure"
ODETE HOLMES
"The taxi to the airport was very prompt and we got off to a good start. However at the drop off point in Manchester Airport, the driver claimed that we had not paid for the service. The fact was that we had paid in advance some weeks before when, we had booked was disputed by both the driver and the company official which he subsequently rang. Her overall manner when speaking to us was very curt and offhand and not in the least bit helpful. We where kept hanging around from 7am-7:20am, until they eventually found that we had paid, thereby wasting our time coupled with these inferences. When they eventually realized that it was in fact their error, there was not apology forthcoming. On the return journey the Bolton taxi just did not turn up at all, after waiting the best part of an hour, the booking firm eventually gave this job at the last minute ( after our call to the firm ) to an entirely different company called Lynx (based in Stockport ) So in conclusion we chose this method of transport the airport for the convenience so to be kept waiting for a disputed payment (on the outboard journey) which turned out to be an office error and to just not turn up at all on the return journey is not convenient at all. The performance of this firm is sadly lacking and I expect a proper formal apology before I would ever consider using them again. So overall not in the least bit satisfied at all. "
REBECCA JARY
"I have written a complaint to the taxi company directly. There was lots of communication issues with booking and on the night. Taxi company had different booking to what I had booked through you. "
RICHARD FAWCETT
"Driver was over 20 minutes late which meant I had to really rush when I got to the airport"
CHARLOTTE GREEN
"I pre-booked my vehicle for 23:30 as I knew it would be busy after a concert. I assumed by pre-booking it would mean my taxi would be there at the time I wanted. Instead it was half an hour late! Not ideal for 2 lone females in an unfamiliar city at night! "
SIMON NICHOLSON
"Great"
SAM HOYLAND
"Overall happy with the service. "
ANGELA HEAL
"Excellent Service, Thank you"
PAUL BADER
"Brilliant service. Chuffed with the courtesy of the company especially with my mistake with the booking. Thank you "
ANANDAN PONNUSAMY
"Spot on service, thank you"
JON CANNON
"Lovely driver very helpful."
JOHN NALDSON
"Very pleasant driver "
DYMPHNA SAVARESE
"The driver was professional and courteous."
CHRISTINE HATTERSLEY
"Excellent service, thank you"
LINDA EASBY
"."
KATRINA
"On time and the driver was really nice"
ANTHONY PRESCOTT
"Friendly driver and easy to contact"
ALICE BISHOP
"Booked 2 Mercedes E-classes for my wedding transport from hotel to venue, notifying in the comments section when booking that this was for the bridal party. A separate booking had been made for family who had travelled in an 8 seater minibus 30 minutes earlier (despite a 16 seater being paid booked). This same 8 seater minibus had then been advised to return for this booking, arriving 20 minutes late due to having to do 2 separate trips for the earlier booking. When Lynx were contacted to ask why our taxi hadn't arrived at 11.30, we were initially advised they didn't even have a booking for us, leading me to think I was going to be significantly late if I managed to get a taxi there at all! I was absolutely mortified to have to arrive at my wedding in a dirty old minibus, and spent most of the journey on the verge of tears. I will be contacting the company directly for a full refund including compensation as this was completely inappropriate, absolutely disgusting customer service, not the vehicles I booked and paid for, and added a lot of unnecessary stress to an already stressful day."
TOM HAVENHAND
"Booked transport for 16 people (Groomsmen and family) from hotel at which they were staying to the wedding venue. Taxi booked for 10.45 as everyone needed to be there for around 11. A single 8 seater minibus arrived and had been instructed by Lynx taxis to complete 2 trips, meaning 50% of the group arrived late - 2 of the guests actually had to drive their car to the venue to ensure they could get there to complete some important tasks, meaning we then had to arrange transport back to the venue to collect the car the next day. This same 8 seater minibus had also then been advised to return for a separate booking which was made to take the bridal party, (arriving 20 minutes late) for which we had booked and paid for 2 Mercedes E-classes. I had notified in the comments section that this was for the bridal party, and was mortified to have to arrive at my wedding in a dirty old minibus. I will be contacting the company directly for a full refund including compensation as this was completely inappropriate, absolutely disgusting customer service, not the vehicles I booked and paid for, and added a lot of unnecessary stress to an already stressful day."
JOEL DEBLOCK
"Our driver was excellent; he arrived at the airport on time. We had an engaging good conversation, on a wide range of topics, all the way from Manchester Airport to Betws-y-Coed. Very friendly and down-to-earth individual. He stayed with us until we were able to obtain access to the cottage we rented. Joel & Beth DeBlock Edmonton, Alberta, Canada"
SCOTT ISAAC
"A completely splendid taxi journey"
DAMIEN ROBINSON
"Amazing most fun taxi ride ever in the party minibus my kids thought it was so good "
ANGELA HEAL
"Would certainly use again, very good Service, Thank you!"
ALYN CURRIE
"Very good would recommend "
THOMAS ROUX DE BEZIEUX
"Amazing driver, got me in time for my exam "
ALAN GYERTSON
"Both the driver and the journey were excellent. I would recommend Lynx taxi company. "
ERROL SOMERS
"Arrived exactly on time. Helped with cases. Fast trip"
NOEL LENNON
"Great service "
ZOE CLARK
"Brilliant thank you."
JOHN KEELER
"Driver waited in car, rather than ringing our bell. He hardly spoke until we'd arrived. He didn't take the new route of A34 then A555."
KATIE CLARK
"Thanks for being on time and a smooth journey "
KATIE CLARK
"Driver was 35 mins late and received no phone call to let me know. Absolutely no problem if stuck in traffic as I know getting into Manchester City centre is a nightmare, but there was no communication. I called the taxi office and no apology, was just told it would be 4 mins. It was not 4 mins and I ended up being late for lectures. Driver didn’t apologise either but was friendly and ended up having a nice conversation. Just would have appreciated a courtesy call as it was 40 mins late to arrive "
SOFIA RAVAIOLI
"I requested an invoice for this trip and I never received it. Can you please send it to me as soon as possible? thanks"
RYAN CHUNG
"The driver was due to arrive 6:45 instead of 6:25 as promised. I would’ve missed my train journey at if I hadn’t gotten a lift from elsewhere. I sadly will be chasing up for a refund "
JAVIER TEJERA GONZALEZ
"Great experience! Great service!"
KATIE CLARK
"Very punctual and reliable service, especially in a city you are only here for business, it makes you feel at ease to have a good experience"
CHRISTOPHER DRISCOLL
"Good were efficient company.... Will use again no problem "
EIRIAN GRIFFITHS
"Very pleasant driver a little bit late which seamed longer than it was as other taxis where there waiting with a sign. and it was very late."
LISA BIEL
"Everything was as expected and we were nice and early for our flight!"
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
MISS PRICE
"Great helpful friendly driver on time, smooth trip. Thanks will use this service again. "
SUSANNE LOENSTRUP
"I got a 16 per. mini bus, I had 11 per. + luggage,so there should have been enough space for them , but there was not."
KEVIN VITZTHUM
"Everything as planned"
KEVIN VITZTHUM
"Everything as planned"
FERGUS WATT
"Easy service and polite driver"
FERGUS WATT
"Easy service and polite driver"
IAN LEECH
"Superb service.. communication was excellent and driver was great "
IAN LEECH
"Superb service.. communication was excellent and driver was great "
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
ANTHONY CASSIDY
"I booked taxi for 17.00 to catch a flight at 18.40 based on your estimate of 35 minutes to get to the airport. Driver was 20 minutes late and didn’t seem to know the entrance to the hotel where I was waiting. The car was not comfortable. The driver drove erratically and almost collided with other cars on several occasions. He informed me that we wouldn’t make the flight. He was correct. I had to book a later flight costing £130. "
CHARLOTTE CZYZYK
"Very good"
EMILY AXON
"Excellent, very easy and reliable service"
RACHAEL TIVENDALE
"My driver was excellent, very professional but friendly. "
SUSAN TOBIN
"."
DANIELA SUAREZ-REBLING
"Great experience, thank you! "
DEAN PRICE
"Driver was more than helpful, as we were in w city we didn’t know. Also very friendly as well. Turned up 5 mins before hand. All in all would use again "
LOUISE BUCKLEY
"The service was terrible, he was around 30 mins late , did not ring me . He walked so fast back to the car park even though we had 3 OAP s with us I had to tell him to slow down. When we got to the destination he dumped all the cases on the road and drove off. Did not help to take them to the door or anything. I am so disappointed I will be telling people not to use your service How ironic that it says if you are late they charge you extra for every 15 minutes!!!! So can I get some money refunded please ."
IAN SHUTTLEWORTH
"The driver was a good guy but went to wrong terminal and nthus was a little delayed....initial panic but no big deal once I called company...driver at correct terminal a short time later."
CAITLIN LEONARD
"We had a flight to catch and booked the car to be at my house for 4:00 in the morning... the car never turned up and we rang twice. In the end we booked and Uber and it got us there just in time. Not very happy with this company. "
JONATHAN FALKINGHAM
"all fine "
ECATERINA WARE
"Thank you for the lovely ride. Everything was on time and the driver was extremely polite. Wishing you all the best"
GLEN COXON
"Driver was very friendly and professional."
FRANCISCO FOS
"Expectations were met"
FRANCISCO FOS
"Expectations were met"
AMANDA MITCHELL
"Great journey. With a very friendly driver. Will definitely use again"
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
GABRIELLA PASSERELLO
"Could not find the driver for ages. We were told he'd be up in the car park but he was not. He was really nice however told us we would have been better booking not through a service and just booking a taxi due to the price difference and how much money you actually pay your drivers. Won't be using again as I would rather pay the drivers the full amount that they deserve."
TONY PACKHAM
"I made a mistake with the pick up time and when I got the message to say the car was on its way I rang to say I had put the wrong time and didn't need it for another two hours. The lady I spoke to could not have been more helpful. The drivers were really helpful. The whole service was excellent. "
KAI LI LAN
"My name was typed wrong so I cannot find the driver in the beginning. I called the customer service and got the answer that I didn’t booked the car. (Due to the wrong spelling of my name) But at the end I found the driver by myself. The driver was nice but the customer service is not really helpful."
RUBY BROCKLEHURST
"Driver was lovely and helpful. Great drive. Only worry was that you wouldn’t be able to find a driver in time as not long before the journey, the driver was still pending. Nevertheless, a good experience with your company"
SANDRA ANDERSON
"Very helpful driver and an excellent service "
SRDAN ERAKOVIC
"all perfect... will use your service again"
MICHAEL DRING
"Outgoing taxi driver 20 minutes late, didnt speak very good english, nearly had an accident when he missed a turn and cut across traffic. Return visit near enough in time even though it was early in the morning and good driver"
MARK ENGLAND
"There was some confusion between drivers but we got picked up fine. I was then messaged numerous times saying that my driver was waiting for me - but we were with another driver. The driver who was waiting then rang me and asked where I was so I explained. He then asked to speak to my driver so I put him on speaker phone, as he was driving - the other driver was then really rude to the guy driving us and swore at him which was unnecessary. I continued to receive follow-up texts until I rang the office and asked them to stop it. "
SARAH WILLIAMS
"Happy with the service for this taxi. Easy booking."
MARK GILLIES
"Booked a week ago for 6.15 collection. Told at 6 that he’d be 15 min late because of traffic. Would have expected this to have been factored in. 6.30 call him to see where he is. Says he’s arrived. I’m at location, no car. He says he’s on x road, think he said New Quay Road, so I ran round to see if he was parked up. No car. Called him back, he said he’d come find me. 10 min pass. No car. Call back. Explain we’re outside slug and lettuce, told to stay there, phone cuts off. 5 min later. No car. Call back. Driver asks if I’m in Sale (second collection point) tell him no. I’m outside slug and lettuce. But if he tells me where he is, I can go find him. He hangs up. Call back. Car cancelled. Speak to head office, told that they’d been trying to contact me because my driver was at the location. Seeing as there were 6 of us and 5 stood at the collection point. This was absolutely incorrect. The ride home was absolutely perfect. I would like a call to arrange for half of the £160 I was charged to be repaid. Please confirm when I will receive this? Mark"
ABDULLAH ALNAEEM
"Perfect "
MOHAMMED PANDOR
"very professional and efficient service "
CORINNE PARDO
"It wasn't the car we had asked for and the 3 suitcases didn't fit. Ended up with a piece of his boot removed from the back and it had to be placed across the the middle of the car lengthwise. "
NEILL WHITE
"He was an hour early for pick up, phoned and woke me up. Then on our return, I used the number to ring to log I'd arrived and had my bags, took 50 mins to arrive to us."
CAROLE CLINTON
"Not the driver's fault but pickup at T2 is confusing. We followed Meet and Greet but he wasn't there. Eventually I received a voicemail from him telling us where he was. We found him in the area we'd already gone through. Also he was looking for Flight TOM818 arriving but it was actually TOM 819 on return journey. TOM818 was outgoing flight which booking originally asked for."
CAROLINE CAREY
"The driver was an extremely good driver, very pleasant and good conversationalist which I thoroughly enjoyed."
RICHARD JOHNSTON
"Just what we needed. On time. Very polite driver. Big thumbs up. Regards r"
KIM STRACHAN
"I called the office number twice the automated message said driver was 2 minutes away. Called again the person in office said driver was on his way. I called the driver and he eventually walked very slowly into the airport. He said he had tried to call me to say he was there. I was at the meeting place at 7.55pm there was no sign of driver until 8.20pm He was pleasant enough but did not apologise for being late, did not offer to carry my bag, walked to the car park ahead of me and never looked back to see if i was following him. A bit disappointing ! "
ELIAS HADDAD
"great smooth"
SAQIB HABIB
"Four people has to fit in the back as a normal car was provided vs a 7 seater SUV has booked. As we did not have an option as we had a train the Catch and an alternate car was not available, we had to lets say break the law by have 4 people sitting in the back instead of 3 allowed....very disappointing service The driver was very helpful...and courteous "
BELLE ROBERTS
"We booked this taxi service weeks in advance to ensure we had a way home as we were not local. The taxi rang us to ask for our location which we gave, they then said they would refuse us if we were muddy, which we made very clear to the taxi driver that we would remove our shoes and put them in the boot, and sit on our jackets, which were clean! The taxi then text to say they could not pick us up, but had made arrangements for another driver to pick us up. We then walked to the location where we had originally booked the taxi, but no taxi was evident there. we then rang multiple times but it went straight to voicemail. we were stuck on a roundabaout, in the middle of manchester and the taxi hadn’t even bothered to call us. We were stuck here, in the freezing cold until the morning. we are appalled at the service provided by this firm even though we had already payed £30, which hasn’t been offered refunded. Do not use this firm, waste of money. "
BERNARDO BLANCO
"The driver was not there (at the arrivals area of the airport). I had to call you twice, the second time being redirected to the driver. I am not sure if we had to wait more than 20 minutes, but it was certainly a bit more than 15 minutes."
OMAR MERLO
"Excellent!!"
ALEX MEAKIN
"Around 1hr 20 late as he struggled to find the destination. I tried calling him he said 10 mins. About 30 mins later tried again he didn’t pick up. After and hour he arrived. Really messed up things for the rest of the day."
GABRIELLE JOWETT
"It was a good trip. Very happy"
PETE DE WET
"We requested a 7 seater and got a 5 seater"
ALAN BENTLEY
"Overall, easy to book and easy journey. Thank you"
SHARON MURGATROYD
"Driver was really nice and professional. Considerations were made of the return journey at collections. Great service."
MARGE BIEL
"This transfer never happened you booked to individual mini buses instead of them together - I had 24 people you cancel on and send a 12 seat bus - your people set it up this way I requested it be put on one confirmation and I was told he couldn't do it. But you did it for my last trip on June 20th - Lynx cab service came with 2 mini buses and transferred the group. I have emailed several time to request a refund and your people just argue with me - very unhappy with using Taxi code. You cancelled all my transfers except the this one and the one for June 2th. Marge Biel"
JOHN WARD
"I called 5 times and was either lied to or hung up upon, they sent 1 taxi at 14:45 45 minutes late and we had to get a black cab as we couldn’t wait longer, my Wrexham work guests were not impressed and we will take this further "
GAVIN THELWELL
"Great driver Skoda was fine but had booked Merc and think I paid bit extra for a Merc but good journey and driver"
SAMI QURESHI
"Vgood and on time"
BETHANY COOK
"The journey to heaton Park was great but coming back we could not find the driver so had to get a lift with another taxi "
ROBERTO FACCILONGO
"Overcarged without explanation.. agreed price 18 and had to pay upfront 32 instead. Open complaint without receiving any response yet"
PANKAJ PATHAK
"Excellent service. Knowledgeable driver. No cause for complaint "
MATTHEW LEWIS
"Driver never turned up. Tried ringing numerous times but no answer. Left stranded and no way to get home. Very disappointed and will not be using this service again "
KELVIN FRASER
"driver hang up phone then when I phoned back he cancelled the booking had to phone the office 3 times to get taxi confirmed eventually the taxi arrived 45 minutes late"
ALEX NIELD
"Great service! Thank you!"
MARTIN SCOTT
"Excellent service "
RICHARD KAY
"All good and timely."
ALICE BRIGGS
"Very good experience"
ANTONIA HENDERSON
"My flight was delayed and then it took an age to pick up my luggage and get through immigration. Your driver kept in touch by phone, was patient, friendly and knew exactly where he was going!"
KIERAN CONWAY
"Experience was great overall, no complaints."
DEBBIE MARVELL
"There were traffic problems so the drivers sat nav took him the long way round. It wasn't a problem tho. The driver was very apologetic. "
TYLER BLACKBURN
"Very happy with our driver. Very patient and helpful"
CHRISTINE HYNES
"Exellent service.friendly and helpful driver"
REBECCA PREECE
"I will be emailing shortly with my complaint. The worst service I have ever experienced."
MS HELENA
"Would recommend "
PETER DYKES
"Unfortunately I booked 1.40 instead of 13.40 it was not very apparent on the booking form So I have lost the amount not too happy"
ERYK LEE
"Driver was excellent "
CALLUM WRIGHT
"Already stated in complaint"
LEWIS SHORTER
"Booked 4 journeys with Lynx Taxis through taxi code. Having already had a huge nightmare with taxi code in someone cancelling my journeys and then charging me for it as well as these current journeys the whole service was awful. Taxis arrived ontime and promptly in the afternoon but come the evening they arrived over 40 minutes late, made us walk over 20 minutes extra to suit them and were just un helpful in general, plus having been from Brighton we had to guide the drivers around Manchester so that they could find us, once we got in the cab they had satnavs?! Just useless and incredibly stressful. I will never use taxi code or lynx taxis again after the weekend we've just had. "
AARON MITCHELL-GOLDSTRAW
"Gave the drivers the wrong phone numbers so couldn’t find them when they finally showed up"
JAYDON JONES
"Sound"
CHARLES DINNEEN
"all good no problems"
HARLEY JOWERS
"I received texts on the 7th June saying my driver was on route, a whole day before I actually made the booking for. My taxi was needed for 8th June which I triple checked I didn’t actually book for and I tried to call both the company and Taxicode and was never answered. Worst service ever "
JORDAN PALMER
"Initially turned up too early at which point I wasn’t ready. Then when coming back turned up late. Also wasn’t sure of the area so I had to direct them to me over the phone, then spent most of the journey in the wrong lanes on the way there :/"
JOSH PATCHETT
"Driver arrived half and hour late for our first trip then for our trip home we waited well over an hour and a half only to be told we would have to wait even longer. Shocking service will never book again"
LAURA GRAMSE
"Everything was perfectly fine "
JOHN TAIT
"Driver didn’t take card and couldn’t provide a receipt. Every time I started talking to colleagues he turned the music up loud. He accelerated and drove dangerously and cut up another drive who had to brake hard just to miss us. Not a pleasant experience at all."
TIM AXNESS
"Waited over an hour - phoned taxi company. They were muddled up with another booking. Very disappointing indeed."
JOSEPH TRUJILLO
"Joseph waited over 30 minutes at Information and no sign of anyone with a sign with his name - in the end he has had to get his own taxi."
SHAH BAIR
"Average"
STEPHEN SANDYS
"Only about 10 minutes late - so not a big deal but I did find it impossible to get through to the office on the telephone to find out what was happening. A slightly anxious few minutes - but the driver did then arrive so ultimately no harm done. Capesthorne Hall is a big place so the driver may not have realised that it takes 5 minutes to drive through the grounds."
STORM WILLIAMS
"my taxi never turned up, left me and 4 other passengers waiting in the cold for over two hours! horrific service and would like a refund! "
EMMA FAVA
"Very professional. car was equipped with fresh towels and water + WiFi. really enjoyable ride thank you "
BEATRICE STUDER
"No"
SALEH HAMDAN
"Reliable, professionalisms and on time even when my flight was delayed ."
NICOLETTA CEFALà
"He came from another city and was for this reason late"
MARTINE TORODE
"Excellent service. Would definitely use again."
DOLLY XU
"Okay!"
JENNY HOPE
"Outward journey was excellent. Homeboy did journey from the concert was a little tricky. Our driver could not find us and vice versus but I think it was just sheer volume of traffic and people. However all things considered I would definitely use this company again "
JAVIER TEJERA GONZALEZ
"good"
ROSE RHODES
"Couldn’t find the driver. Was given no info on where he was specifically. The number I had on the email just rang out and I had no call from the driver even though I provided my number. Absolutely shocking. As a lone female walking round late at night. Will never use this service again,"
DAVID POTTS
"Good I'll use again "
KEITH BARRERA-TODD
"Our driver was very helpful"
MOLLY JAKEMAN
"The driver and journey were very smooth. However, we had 15 minutes of debate when we arrived as to whether we had paid. We had to call the manager of the taxi company and explain we had paid through your company. They insisted that we hadn’t paid and needed to pay again. In the end, the taxi company said they had no record of our payment but as we had a receipt they would let us go and contact us if there was a problem. This was a stressful way to end a trip to the airport."
LAUREN THOMAS
"Driver early.. proceeded to keep calling every couple of minutes even when advised he was early. Did not appreciate the attitude from the driver. Will not book again. "
MARIE WALSH
"Our driver did not arrive at the agreed time. We were waiting outside for over an hour. Contacting the dispatch line to reorganise was near impossible - I made over 50 calls in total. The original driver hung up the phone on me repeatedly, as did the second driver that was organised. The final driver who did complete the journey - after midnight- actually gave us clear instructions about where to meet him. Whilst in that final taxi over an hour later I was speaking to Janet and asked that we not be charged because of the huge inconvenience, wait time and stress caused (I am 5 months pregnant and was made to wait an hour in the cold) who told me that there was absolutely no way for the company to pay the taxi driver for the trip, and that we had to. Prior to this all happening I had booked the taxi online - rang to confirm the day before to be told there was no booking; then made a booking over the phone. On the day of the booking I was called to confirm my booking twice, and was spoken to rudely by a man who told me that there was no way I could have already had a confirmation as he was the one who dealt with bookings. Overall an appalling experience and a £20 refund for an awful trip would be appropriate. "
MARTIN MANNION
"Very good"
KELLY-MARIE WOODFORD
"I was really happy with the pick up, as it was the return to the airport we were delayed for 45mins due to advised no taxi booked by Eurolink and when I spoke with Taxicode they sorted it straight away. I was not happy, as Eurolink argued with us and never helped us. "
ALEX MINETT
"Great service - no issues"
WALDIR SILVA
" Your driver didn’t arrive in time. Following his track on the link you’d suggested, it seems he had gotten lost in the way. I, alternatively , had to call a Uber Service, not to loose my flight. I mean you should refund me the payment I did, since the service was not attended."
JOSHUA FERREIRA
"Very good on time and very friendly."
DAVID HYTCH
"Firstly they sent a car at 02.30 in the morning and not 14.30 in the afternoon - suggest they get used to using the 24 hour clock to prevent this happening."
KARIS TULL
"Good"
DARRELL GOH
"Confusion with booking. Had to phone and there was no record by name or pickup"
DEIRDRE KLINK
"Car turned out to be a minivan. But I didn’t mind that. "
ANDRE DEBATTISTA
"Driver was on time and friendly. The one that picked us from the airport helped us with our luggage however the one which picked us from the hotel let us put them in the car ourselves "
KELSEY KEARNS
"The driver was actually ahead of the time we gave, however he did wait for us to get down with our bags and was helpful!"
DAVID LARKIN
"N/a"
YVONNE DENT
"Had no car seat which I paid £5.00 extra. So couldn’t take the taxi as it wasn’t safe for my daughter. Had to find alternative transport. I very disappointed and would like my money returned. "
SARA GAUTON
"Not sure"
ODETE HOLMES
"The taxi to the airport was very prompt and we got off to a good start. However at the drop off point in Manchester Airport, the driver claimed that we had not paid for the service. The fact was that we had paid in advance some weeks before when, we had booked was disputed by both the driver and the company official which he subsequently rang. Her overall manner when speaking to us was very curt and offhand and not in the least bit helpful. We where kept hanging around from 7am-7:20am, until they eventually found that we had paid, thereby wasting our time coupled with these inferences. When they eventually realized that it was in fact their error, there was not apology forthcoming. On the return journey the Bolton taxi just did not turn up at all, after waiting the best part of an hour, the booking firm eventually gave this job at the last minute ( after our call to the firm ) to an entirely different company called Lynx (based in Stockport ) So in conclusion we chose this method of transport the airport for the convenience so to be kept waiting for a disputed payment (on the outboard journey) which turned out to be an office error and to just not turn up at all on the return journey is not convenient at all. The performance of this firm is sadly lacking and I expect a proper formal apology before I would ever consider using them again. So overall not in the least bit satisfied at all. "
REBECCA JARY
"I have written a complaint to the taxi company directly. There was lots of communication issues with booking and on the night. Taxi company had different booking to what I had booked through you. "
RICHARD FAWCETT
"Driver was over 20 minutes late which meant I had to really rush when I got to the airport"
CHARLOTTE GREEN
"I pre-booked my vehicle for 23:30 as I knew it would be busy after a concert. I assumed by pre-booking it would mean my taxi would be there at the time I wanted. Instead it was half an hour late! Not ideal for 2 lone females in an unfamiliar city at night! "
SIMON NICHOLSON
"Great"
SAM HOYLAND
"Overall happy with the service. "
ANGELA HEAL
"Excellent Service, Thank you"
PAUL BADER
"Brilliant service. Chuffed with the courtesy of the company especially with my mistake with the booking. Thank you "
ANANDAN PONNUSAMY
"Spot on service, thank you"
JON CANNON
"Lovely driver very helpful."
JOHN NALDSON
"Very pleasant driver "
DYMPHNA SAVARESE
"The driver was professional and courteous."
CHRISTINE HATTERSLEY
"Excellent service, thank you"
LINDA EASBY
"."
KATRINA
"On time and the driver was really nice"
ANTHONY PRESCOTT
"Friendly driver and easy to contact"
ALICE BISHOP
"Booked 2 Mercedes E-classes for my wedding transport from hotel to venue, notifying in the comments section when booking that this was for the bridal party. A separate booking had been made for family who had travelled in an 8 seater minibus 30 minutes earlier (despite a 16 seater being paid booked). This same 8 seater minibus had then been advised to return for this booking, arriving 20 minutes late due to having to do 2 separate trips for the earlier booking. When Lynx were contacted to ask why our taxi hadn't arrived at 11.30, we were initially advised they didn't even have a booking for us, leading me to think I was going to be significantly late if I managed to get a taxi there at all! I was absolutely mortified to have to arrive at my wedding in a dirty old minibus, and spent most of the journey on the verge of tears. I will be contacting the company directly for a full refund including compensation as this was completely inappropriate, absolutely disgusting customer service, not the vehicles I booked and paid for, and added a lot of unnecessary stress to an already stressful day."
TOM HAVENHAND
"Booked transport for 16 people (Groomsmen and family) from hotel at which they were staying to the wedding venue. Taxi booked for 10.45 as everyone needed to be there for around 11. A single 8 seater minibus arrived and had been instructed by Lynx taxis to complete 2 trips, meaning 50% of the group arrived late - 2 of the guests actually had to drive their car to the venue to ensure they could get there to complete some important tasks, meaning we then had to arrange transport back to the venue to collect the car the next day. This same 8 seater minibus had also then been advised to return for a separate booking which was made to take the bridal party, (arriving 20 minutes late) for which we had booked and paid for 2 Mercedes E-classes. I had notified in the comments section that this was for the bridal party, and was mortified to have to arrive at my wedding in a dirty old minibus. I will be contacting the company directly for a full refund including compensation as this was completely inappropriate, absolutely disgusting customer service, not the vehicles I booked and paid for, and added a lot of unnecessary stress to an already stressful day."
JOEL DEBLOCK
"Our driver was excellent; he arrived at the airport on time. We had an engaging good conversation, on a wide range of topics, all the way from Manchester Airport to Betws-y-Coed. Very friendly and down-to-earth individual. He stayed with us until we were able to obtain access to the cottage we rented. Joel & Beth DeBlock Edmonton, Alberta, Canada"
SCOTT ISAAC
"A completely splendid taxi journey"
DAMIEN ROBINSON
"Amazing most fun taxi ride ever in the party minibus my kids thought it was so good "
ANGELA HEAL
"Would certainly use again, very good Service, Thank you!"
ALYN CURRIE
"Very good would recommend "
THOMAS ROUX DE BEZIEUX
"Amazing driver, got me in time for my exam "
ALAN GYERTSON
"Both the driver and the journey were excellent. I would recommend Lynx taxi company. "
ERROL SOMERS
"Arrived exactly on time. Helped with cases. Fast trip"
NOEL LENNON
"Great service "
ZOE CLARK
"Brilliant thank you."
JOHN KEELER
"Driver waited in car, rather than ringing our bell. He hardly spoke until we'd arrived. He didn't take the new route of A34 then A555."
KATIE CLARK
"Thanks for being on time and a smooth journey "
KATIE CLARK
"Driver was 35 mins late and received no phone call to let me know. Absolutely no problem if stuck in traffic as I know getting into Manchester City centre is a nightmare, but there was no communication. I called the taxi office and no apology, was just told it would be 4 mins. It was not 4 mins and I ended up being late for lectures. Driver didn’t apologise either but was friendly and ended up having a nice conversation. Just would have appreciated a courtesy call as it was 40 mins late to arrive "
SOFIA RAVAIOLI
"I requested an invoice for this trip and I never received it. Can you please send it to me as soon as possible? thanks"
RYAN CHUNG
"The driver was due to arrive 6:45 instead of 6:25 as promised. I would’ve missed my train journey at if I hadn’t gotten a lift from elsewhere. I sadly will be chasing up for a refund "
JAVIER TEJERA GONZALEZ
"Great experience! Great service!"
KATIE CLARK
"Very punctual and reliable service, especially in a city you are only here for business, it makes you feel at ease to have a good experience"
CHRISTOPHER DRISCOLL
"Good were efficient company.... Will use again no problem "
EIRIAN GRIFFITHS
"Very pleasant driver a little bit late which seamed longer than it was as other taxis where there waiting with a sign. and it was very late."
LISA BIEL
"Everything was as expected and we were nice and early for our flight!"
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