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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(333)
STEVEN WILDERSPIN
"Very friendly service. Safe driver"
GABRIEL KAVANAGH
"Everything was perfect. An excellent service all round."
MARKUS LANGKLOPP
"He was a bit late, but it is understandable after the match. The ride was quick and comfertable. Would recommend!"
DAVID FALKNER
"Excellent service"
LUCIA FONSECA DE LA BELLA
"Perfect"
Testimonials 3.6/5 based on 333 reviews
JULIE SELLERS
"The driver was an hour late and then tried to charge us when we had already paid. I had to show my bank statements on line to prove I had paid. Very bad service "
JULIE SELLERS
"The driver was an hour late and then tried to charge us when we had already paid. I had to show my bank statements on line to prove I had paid. Very bad service "
JOHN HOLLIDAY
"ok"
EMILIE PAUL
"No taxi was waiting for me at the airport. I had to call 2 times before to get a taxi driver finally ordered. Br, Emilie"
STEVEN WILDERSPIN
"Very friendly service. Safe driver"
DEBBIE BARKER
"I never saw the driver and had to get a cab from the airport "
MAL WALSH
"Didn't turn up. Missed my train. Awaiting a refund. Pathetic service. Chased it twice. Advised by the call handler 'no worries'"
AJOY KARNA
"Driver didn't turn up and when local firm where called they said the booking was for the next day. Confirmation sent was for the right date and time. Awful service"
GABRIEL KAVANAGH
"Everything was perfect. An excellent service all round."
DENIS AVIGNON
"horrible service I booked a round trip At the airport rh driver was 40 minutes late. For the return i was 25 minutes late, your contract said 30 minutes free wait but the driver was gone !!! Had to take a huber to return to the airport!!# Give me my money back scammers"
SUNIL PAUL
"No show from driver on both journeys... had tried to email them several times and call. Get told to wait inside a shop inside the airport for the driver. Never to use or reccomend this company as they are dishonest."
LIANNE DUTTON
"The driver did not turn up - awaiting feedback"
MARKUS LANGKLOPP
"He was a bit late, but it is understandable after the match. The ride was quick and comfertable. Would recommend!"
IWONA WICHA
"Taxi was ordered for 15.45 but did not turn up until 15.20. I kept ringing the driver, no one got back to me. Last minute - a different vehicle was sent out. I was 2 minutes from missing an important appointment. Very stressful!"
IWONA WICHA
"Taxi was ordered for 15.45 but did not turn up until 15.20. I kept ringing the driver, no one got back to me. Last minute - a different vehicle was sent out. I was 2 minutes from missing an important appointment. Very stressful!"
EMILY
"Taxi didn't show up and there was no record of my booking when I rang up"
DAVID FALKNER
"Excellent service"
ELISA EIGER
"The driver was a little over 15 minutes late, which was a bit nerve-wracking. As we had explained online when we booked and later on a borrowed phone, we had no access to phone or Internet service once we left the apartment at which we had been staying. The driver seemed pleasant enough, but it would be a good idea for him to remember to greet the person whom he's supposed to meet by name/destination to confirm he is who/what he says he is. The driver called in (to the dispatcher?) to find out which terminal our flight was leaving from, and dropped us off at Terminal 1 at Manchester Airport. Problem was, our flight was from Terminal 3, which is a good 15+ minute walk (there is no inter-terminal bus or tram), some of it outside. In the rain."
HAAKON VESTBY
"To EuroLynx Taxis Ref booking code: TC311B79BD5B7 On Saturday we, a group of 10, travelling to Manchester had pre-booked and pre-paid for a taxi service to take us to and from Chesterfield for the day. Our return ride never showed up, with no information and no one informing us. We were 10 people waiting for your driver, having to call more than 10 times to get some information, finally to hear that the car had been cancelled. As a result we needed to take alternative costly transport, delaying our plans for the evening. We look forward to a full refund immediately. we can be reached on the following number: +47 936 44 488 regards Haakon"
ALAN WHITELEY
"On time polite driver"
LISA HARROP
"Pick-up on outbound journey was good. Car arrived on time, status updates were provided and the driver courteous. There was some confusion over job completion/payment (we had pre-booked and pre-paid for a return journey) on arrival at the airport but this was quickly resolved by the operator. Collection from T1 Mcr Airport on the return journey was not quite so impressive. We received no status updates on arrival and it took several calls to the operator to locate our car. Our flight landed on time at 00:10 but it was gone 1:00am before we were collected. Driver was courteous but seemed unfamiliar with our route home. In summary: a decent overall taxi service but the 'Meet & Greet' element needs a little more work (this is not the first time we have been left waiting on our return). We may consider alternative collection options in the future. "
LUCIA FONSECA DE LA BELLA
"Perfect"
MANOJ POTRU
"GOOD DRIVER &SERVICE"
SOTIRIOS BRISTOGIANNIS
"good service"
DAVID HIERONS
"A pleasant journey"
KEVIN HINDE
"Not vehicle booked and poor quality service as we were dropped at arrivals not departures at manchester airport."
JOSHUA NEMECEK
"Driver was about 25 minutes late for pickup. Likely meant more traffic on the way."
FRED WRIGHT
"All great"
JOHN LLOYD
"Driver was very efficient and professional. Everything was fine "
RHYS JONES
"Service was abhorrent and cannot, and will not, recommend this company. Our driver could not fulfil his duties because Taxicode failed to deliver their service by passing over our journey instructions to Euro Lynx. This led us to have a discussion with Euro Lynx's customer services team which said that despite our receipt proving our paid-for journey, that they will not honour the receipt as they had not had that journey sent to them on their system by Taxicode. Therefore we had to pay extra to get the service that we had already paid for. As the customer, with a valid receipt it should not have been left to us to fix this problem, and instead should have had our requested journey honoured and the problem dealt with afterwards between the two taxi companies. This happened at 3am which is completely unacceptable. I have already asked for a full refund in a previous email."
RHYS JONES
"Service was abhorrent and cannot, and will not, recommend this company. Our driver could not fulfil his duties because Taxicode failed to deliver their service by passing over our journey instructions to Euro Lynx. This led us to have a discussion with Euro Lynx's customer services team which said that despite our receipt proving our paid-for journey, that they will not honour the receipt as they had not had that journey sent to them on their system by Taxicode. Therefore we had to pay extra to get the service that we had already paid for. As the customer, with a valid receipt it should not have been left to us to fix this problem, and instead should have had our requested journey honoured and the problem dealt with afterwards between the two taxi companies. This happened at 3am which is completely unacceptable. I have already asked for a full refund in a previous email."
PAUL JOHN MATHERS
"It was all great "
TOM RICHARDSON
"Not good - communication poor with office - driver not informed of arranged contract - us not informed of contact point - not a good end to trip - Soz! Tom Richardson"
SRDAN ERAKOVIC
"Great service, thank you !"
NICK WILSON-HOLT
"A very pleasant, efficient and helpful driver. Thank you"
SARAH ERWIN
"I believe the collection on 9th September went fine, however nobody collected Sarah Erwin on 13th September to take her back to the airport. She had to make alternative arrangements or she would have missed her flight. Requested a refund for the return journey by e-mail on 16th September. "
GABRIELLE BERKELEY
"Driver due to pickup @ 9:30pm still on way at 9:50pm. Didn’t know his way round Manchester, and asked for £10 even though I had already paid £15 on the booking website."
GABRIELLE BERKELEY
"Driver due to pickup @ 9:30pm still on way at 9:50pm. Didn’t know his way round Manchester, and asked for £10 even though I had already paid £15 on the booking website."
DEBBIE RUSSELL
"The driver was great, friendly and courteous and called to say he'd arrived - great service. "
EFSTRATIOS SKOUTELAS
"Οκ"
ELENA SIDMAN
"Taxi driver was really kind! Thank you"
ION CERBU
"Busy traffic but nice ride!!!!!!!"
JOHN HUGHES
"First class service"
PAUL WALKER
"The driver was extremely professional and a really nice guy. "
TOM RICHARDSON
"Good Service, all round."
MONIKA KOSINSKA
"Very good. Would book again"
LISA MORTON
"Booked and paid for the taxi a couple of days before flying home as our flight was due in at 4.40am and after a 24hr day of being up, we just wanted to get home. Money taken from my accout the same day and booking confirmation received the following day. Arrived to the terminal and rang the contact number on the top of my booking confirmation who had no record of the booking at all. Had to ring another taxi company to pick us up which was very inconvenient. "
BERYL EMM
"All good "
ABRAR ZAINAL
"Great service"
CHARLOTTE PETTY
"Really appreciated that the flight was monitored and 1 hr wait time included so we didn’t incur any additional cost for our 3 hr delayed flight and long wait for baggage!!"
SILJE MJåTVEIT
"We were a bit late from baggage pickup. The driver came in to the terminal when we were ready. On time, actually a bit early on our return. Recommended!"
GARETH DOBSON
"No one had told me to phone on arrival so I was waiting for the driver. I booked a normal car and ended up with a huge mini bus. Driver however was really great can't fault his service"
LUCIAN PARASCHIV
"Overall it was a good trip"
ZAYNE OBRIEN
"Needs improvements the second driver was rude the you expect wasn’t the service we got"
GRACE HILL
"Great price, great driver. All went perfectly to plan. "
MARK BENNISON
"I upgraded specifically because I was offered an executive Mercedes not a Mercedes mini bus which was provided. I feel that this is not really acceptable, if you can't provide an upgrade vehicle, which after all is what offer, you should informed and charge the original price. Outside of that particular issue the booking procedure, information provided about the vehicle location and the driver were excellent."
MATTHEW MCKENZIE
"Bad from start to finish never using taxi code again"
BEN MATTHEWS
"Great service, thank you! "
SARA CALDWELL
"Excellent service. Very punctual and helpful drivers"
TYRONE ABRAHAM
"Driver came early which put me in bit of a rush."
KIMBERLEY CALVERT
"I arrived at the terminal with 20mins spare, so I could wait and see where my driver was. We were in terminal 1, I looked at all the names and checked numerous times. It came to nearly 15.00 I got a message to say my taxi had been cancelled. I had to call the agency and then them call us back to say the driver had been waiting. We took pictures of where we stood and we could see all names and my name wasnt their. We then had to wait further minutes to see what went wrong. We then had to wait more minutes to see if we are getting a taxi back. We then got told he would meet us at the travel information desk which he didn't, we had to go and meet and greet him. It ruined my first day back of my holiday. The car was small and we were all squashed in. "
KIMBERLEY CALVERT
"I arrived at the terminal with 20mins spare, so I could wait and see where my driver was. We were in terminal 1, I looked at all the names and checked numerous times. It came to nearly 15.00 I got a message to say my taxi had been cancelled. I had to call the agency and then them call us back to say the driver had been waiting. We took pictures of where we stood and we could see all names and my name wasnt their. We then had to wait further minutes to see what went wrong. We then had to wait more minutes to see if we are getting a taxi back. We then got told he would meet us at the travel information desk which he didn't, we had to go and meet and greet him. It ruined my first day back of my holiday. The car was small and we were all squashed in. "
NINA JOHNSON
"Very good "
THOMAS VOGT
"Everything alright."
LUKASZ DRWAL
"Taxi was booked for 5am but it was late. I had to make a call for my to arrive"
DEBORAH PARKER
"The first taxi didn’t turn up after 2 calls one turned up 30min late. The second taxi didn’t turn up at all, after a call they said they had no evidence of the booking and couldn’t pick us up. Had to wait 20 min for another cab and paid out £15. Terrible service for a pre paid booking I will be complaining "
RHYS HALDANE
"It was fine, stop asking "
CHARLOTTE PETTY
"Perfect service"
MARK LEIGH
"I had to ring the company who took ages to find the booking and then it was over thirty minutes late which meant I was late getting to my customers at the event, I also ordered a merc and got a Prius, I would like a refund please and will tell anyone who asks to never use your service, I ended up stood in the rain outside a train station, I also took a screen shot as the taxi company sent me a link to track the taxi after I rang them and it shows the time it was getting to me and the type of car"
BETüL GüLER
"Never ever book from this website!!! First our taxi NEVER came. We called the number that was given but the women just hang up. Then i called her again and tried to explain her my problem and wanted to give her my Booking reference but all she was asking for was the websites name where we booked from (like why?). I was still trying to explain her that the taxi isn't coming but she just said that my English is very bad (I'm studying medicine in English and did IELTS just to state my English Level) and then she said wait a minute. After waiting a minute she just said: You probably booked from somewhere else it's your fault goodbye and hang up... The reason why i'm so angry about what happened is that not me but my 14 year old sister was traveling alone by herself and her mother language is german... not recommending at all..."
JOHN MORPHET
"The whole process was quick, efficient and hassle-free."
MICHAEL POTTS
"Ordered minibus through Taxicode at reasonable price only for it to be cancelled and given another minibus at a much dearer price."
LIAM MADDISON
"Booked for 2:15 but didn't arrive until after 3. I assume two smaller taxis were dispatched following my call at 2:20 to ask where the minibus was. Return journey was all good"
ANDREW MARTIN
"Perfect "
MR TIKKI
"Driver was on time and the ride was smooth."
JOHN DIGNAN
"problem with entering the pick up address meant the quote was incorrect, but this was rectified."
PATRICK DAWKES
"Good"
RICKY ROONEY
"They said it cancelled then on the morning it said we missed it because of no show bullshit"
ANN BAILEY
"On time, very friendly"
TORILL SANGOLT
"the cab never turned up and we had to take another cab we had prepayd the trip to manchester airport and we must have the money paid back. the money we pay is £72,50 Return to account number: IBAN-Nr: NO52 9722 4233 810 Swift/BIC code: DNBANOKK/SBAKNOBB Bank name: Sbanken ASA, Postboks 7077, N-5020 Bergen "
CAM CHRYSTAL
"Original driver got relocated Told by offices 15 mins Waited for an hour then told another hour Then after that another hour Overall waited for 2 hours 30, poor job on office behalf but the drivers were amazing "
JOHN STILES
"Very helpful. On time. Took the quickest route."
GABRIELA LECHTIG MARTINEZ
"Great! Would use again"
PAUL BONAS
"great first time would use again and happily recommend , value for money thank you Kind Regards Paul B "
CAT MONTGOMERY
"He was late by over half an hour but it was fine, we weren’t in a rush. Thanks "
STEPH GRANBY
"Driver didn't show. Tried to call over and over the 0333 772 9737 and no answer. appalling service, leaving the passenger waiting at the airport for over an hour. Refund asap!!!!!!!"
NICOLA CHONG
"The journey to the festival was incredible! Great driver, arrived on time had a great experience. However, the ride back was infuriating. It was hard to communicate with our driver about where to pick us up, as we were attending a festival and the traffic was in grid lock. We kept having to change a designated meeting point because we couldn’t understand him. We walked more than half an hour to where he was parked. We told him to meet us at a pub away from traffic... he couldn’t meet us there so we walked further down to a street not in the grid lock traffic but he still couldn’t find us even though we had told him where we were... he had to physically get out of his car and meet us at this street... when we were finally in the car, the journey was fine. But I found it really hard to communicate with this driver. There was a clear language barrier and he couldn’t understand that if we spoke slowly and calmly we would be able to communicate better. While I understand that getting picked up from festival can be a frustrating ordeal, the situation was made ten times worse by the communication barrier... as a person of colour myself, I understand language barriers can be tough, but honestly that was one of the worst pick ups I’ve ever experienced."
JULIE GIMENO
"Very good. Thanks"
ROB PRIVETT
"Everything was good apart from being dropped off at the wrong place 10minutes walk away"
ELLICE STANLEY
"The taxi did not show at all"
BRYAN PERRY
"great would use again"
SOPHIE WAUGH
"Service with the company was amazing however driver was using phone, not concentrating on the road and kept cutting people up and alarming all of the passengers. "
MICHAEL CULLUM
"On time and comfortable and driver polite"
YI KIT LEUNG
"/"
ELIZABETH FOX
"Straight forward and on time. Taxi company kept in contact "
SHARON AXFORD
"I paid extra for a luxury vehicle, as I was testing your service for a VIP visit .. and got a standard can for both journeys and expect a refund."
ALAN JONES
"We have just returned from our family holiday to Zante last night. The taxi we had booked to take us to the airport on the 12th August at 7.30am arrived 45 minutes early at 6.45am. This was not ideal as he phoned the house at this time and we rushed to stop him waiting[We set off a 7.30am but why he turned up so early i do not know. Last night we booked the taxi for c 7.50pm when the flight landed[It actually arrived 20 minutes early around 7.30pm]. To be fair we did not come out of our arrivals until 8.30pm but i received no phone call and the taxi eventually turned up at 9.25pm with no explanation from the driver why he was so late. This is really poor customer service. Unless i receive an explanation over these issue,i will not be using your company again. Alan Jones "
RANJEET JEEVAN
"Very happy with the service; timely and efficient. Minor issue that the driver didn’t bring a child car seat despite this being booked through the website."
WAYNE GEORGE
"I'm not sure as we contacted operator on the app and was told driver would be there in 10 minutes max. It turned out to be 40 minutes later. Driver was ok but didn't speak to us at anytime, I gave him our surname and tipped him (10.00) as we appreciated getting home, eventually."
CLARE GILD
"Nobody pitched up to collect her - requesting a refund again please!"
GONCALO PEREIRA
"Excellent"
VICTORIA JOLLY
"Really pleased, people weren't quite ready but it wasn't a problem, the driver was more than happy to wait"
ALEX KYLE
"Good"
LINDSEY MURTHA
"Driver was a bit impatient but the ride was overall good. "
LINDSEY MURTHA
"Driver was a bit impatient but the ride was overall good. "
JADE GORDON
"Cancelled via email at 1am for airport transfer when we were due to be picked up at 3.30am and we booked over a month in advance. Then offered a replacement for 70 pounds dearer from same company. Scam! Almost missed our flight. "
ROKSANA GRZELAK
"Thank yoi"
ANDREW HOLFORD
"Really good"
ALICE SONG
"."
ENRICO TRABACCA
"Excellent and friendly service"
KWOK WAI HOR
"Waiting point was not confirmed properly before pickup and you could not contact driver directly. Due to that we finally boarded an hour late. Car was old and driver was not very steady on road and was not too proficient even with waze. All drivers should have watsapp at least in this age and time"
MAITHAM AL LAWATI
"1) the driver couldnt find hotel and wanted to drop us on the way, I called from my phone for him to speak to hotel it was an international call. Which costed me a lot. 2) He kept us waiting outside the car and I had kids and he went to pay the parking fees. That was not professional 3) He wasnt waiting for us with sign 4) We had to walk a lot to reach to the car. I am not happy at all with the service. He did a good thing which he helped us in the luggage loading and offloading. Will not use your services again."
BRYAN CLEGG
"Arrived a few minutes early which suited us. Nice driver. Would recommend them"
CLAUS BO PETERSEN
"Hi, We arrived in Mancherster yesterday evening, looking in vain for our pre-booked car. We called 4 times the listed phone numbers, but it was repeatedly stated that there was no booking ??? which we did not understand when the agreement was confirmed. When the agreement was not complied with, we expect the money to be returned to the PayPal account. In advance Mr Claus Bo Petersen"
CAITY BERWICK
"It was good"
MARTIN SMITH
"Friendly, polite driver, drove very safely and got us there in good time."
ALLAN O KEARNEY
"We ordered a coach to take 18 players from Manchester Airport to Ibis Styles Crewe. We provided our flight number yet we were waiting over an hour outside terminal 3 for a coach that never arrived. It was only after I rang the number on the confirmation email that we were told that an 8 seater taxi was waiting for us? Not a coach, but a taxi! After another 10 minutes a driver arrived and took 8 players. 10 minutes later another 8 seater arrived and 15 minutes later a car arrived to collect the last two passengers. That is a wait of almost 1.5 hours for the last taxi to arrive. On the plus side, the drivers were very nice and the quality of the cars and 7 seaters was good. "
ALLAN O KEARNEY
"We ordered a coach to take 18 players from Manchester Airport to Ibis Styles Crewe. We provided our flight number yet we were waiting over an hour outside terminal 3 for a coach that never arrived. It was only after I rang the number on the confirmation email that we were told that an 8 seater taxi was waiting for us? Not a coach, but a taxi! After another 10 minutes a driver arrived and took 8 players. 10 minutes later another 8 seater arrived and 15 minutes later a car arrived to collect the last two passengers. That is a wait of almost 1.5 hours for the last taxi to arrive. On the plus side, the drivers were very nice and the quality of the cars and 7 seaters was good. "
WILLIAM DUNNING
"Driver never showed up. I have already paid for this journey and I want my money back. Tried phoning - no answer. Only thing I have had is a text at 05:54 telling me my taxi at 02:55 has been cancelled. Your taking the piss "
BISHWANATH KAR
"Wonderful experience with Jammy ! Very professional and nice guy. Thank you Eurolynx Taxis. I definitely look forward to avail a taxi via you. Absolutely loved it. "
ENZA LIGA
"Great service as usual."
SIOBHAN O DOWD
"Excellent- our driver was waiting for us at arrivals and immediately offered to push the wheelchair. He was really nice and helpful 5 star service - Thank you . I had been fairly dubious having read the mixed reviews- but this was not the case. So much so that we used the firm again later in the day."
JOHN WARD
"Both drivers very friendly very helpful definitely use your services again "
IKER ARANDO
"Although we ask for a two years old child seat the driver didn't know it."
CHARLES HALFORD
"Driver arrived on time, very happy with the service, thank you."
TERESA MELICH
"Good drivers"
DECLAN MILLS
"TC0A68DDFC941 I have made a complaint already to your Operator on the phone Your driver never showed up, did not answer his phone or answer your operator's phone call I am now looking for my money back and will be making a formal complaint to the authorities if my money is not refunded. I waited from 7.30 to 9.15am and no sign of the driver Please ring me on 00353862871287 Regards Declan Mills I have already sent an email about this"
DECLAN MILLS
"TC0A68DDFC941 I have made a complaint already to your Operator on the phone Your driver never showed up, did not answer his phone or answer your operator's phone call I am now looking for my money back and will be making a formal complaint to the authorities if my money is not refunded. I waited from 7.30 to 9.15am and no sign of the driver Please ring me on 00353862871287 Regards Declan Mills I have already sent an email about this"
PETER JONGEN
" Wet nice driver Aki is. Safe driving and on time. Perfect"
DANIELA DAMBROSIO
"Everything fine"
FRANCES HIGGINSON
"Very bad experience! driver very Late! sent to the wrong pickup, then on reaching our destination, demanded payment, which had akready been paid. The driver was under the circumstances extremely competent given the problems around the airport with new roads and floods, Regards Mrs higginson "
GORDON GERRARD
"Prompt and comfortable journey"
ANGUS TORODE
"Excellent, reliable service as always. Would definitely recommend."
MALCOLM DILLNUTT
"The driver arrived on time and was polite and helpful Thanks for a very good service "
JACK HOLMES
"Thanks to the driver for waiting around as I massively overslept!"
JASON JONES
"Our driver never showed. After 20 mins I tried to call the number for EuroLynx in your confirmation email; it failed two connect. The two numbers on EurLynx's website failed also. Hotel reception also tried all three numbers and they didn't work. After 30mins and with no indication our driver was coming or way of contacting him, and with a plane to catch, we hired a cab directly. "
CATHY LAPETERS
"The driver was rude and obnoxious. He arrived early to pick us up and complained that he had to wait. But worse then that, he dropped us off at the wrong hotel, despite my confirming the address with him. (which I think he knew because he hastily dropped out bags in the street and took off, not waiting to see if I would tip him). We then had to pay for another cab to drive us to the correct hotel. This was the trip on July 13, 2019. I proceeded to complain to the company and canceled the return trip scheduled for July 20, 2019. I did request a refund, although I have not had an opportunity to check to see if it has been granted. I certainly hope so. "
SARAH DUDLEY
"The taxi firm mistakenly sent a taxi at 10.25am instead 22.25pm which I had to rectify but in the evening I had a Merc car which is an upgrade to the car promised. The driver was friendly but drove over the speed limit frequently overtaking multiple vehicles at once on narrow country roads."
SAPHRON DAY
"Driver was late picking us up and collecting us. "
JOHN TOWNSEND
"Good outward journey from home to airport. inbound was a fiasco and you owe the taxi company £20 that you sublet the job too. also given you were a full hour late I expect a 50% refund. escalation beckons"
DAVID JONES
"Trip was fine in both directions."
ARSHAD MUHAMMAD
"U charge 1.5 £ for driver cal me and also email me to inform me 4 hour before driver name and contact so pls return my 1.5 £."
GREGOR CHESTNUT
"G"
CHIN YONG
"Just a little late so it’s not a problem at airport"
ANTHONY BEALE
"Good service will use again "
JOHN SHAW
"All worked well."
STEVEN WHITAKER
"Excellent service. Will certainly us the service again. "
SARAH HORNER
"The taxi company never turned up despite confirming our booking. Left us in the middle of nowhere trying to get to and from a festival. Had to hitch lifts to get there and back...Thanks for leaving two women stranded!"
SARAH HORNER
"The taxi company never turned up despite confirming our booking. Left us in the middle of nowhere trying to get to and from a festival. Had to hitch lifts to get there and back...Thanks for leaving two women stranded!"
WEE PUENG
"Good"
MOA SIGURDARDOTTIR - BELL
"Utter confusion!!!!! We arrived 14:20 for a 14:30 pick up. Started ringing company (long distance phone calls for us) at 14:40. Lady on phone extremely rude and condescending and not helpful in the slightest!!!!!!!! We took turns standing with our bags were all the other pick ups seemed to be happening and looked every were in arrivals hall and outside the terminal. Had information call up driver etc. but nothing worked until company finally got us in direct contact with driver about 40-50 min after the planned pick up time. He was apologetic and have no complaints about his driving etc. But the long wait turned what was supposed to be an easy trip into a very bad and stressful one. Will neither use again not recommend to others. "
SALEH ALQASAB
"Was good trip "
JOSUEL GRECH
"Driver did not meet us !"
ANTON DUNN
"Very good service "
SHAHNAWAZ KHAN
"Very pleasant experience. The driver was very gentle and helpful. Snd the trip was a very good value for money."
CARRIE ZHOU
"Late 45 minutes "
ROBERT ADAMSON
"The vehicle that took us to the airport looked and felt unroadworthy and was not an SUV. The driver was friendly though. We were not informed where we would be picked up from when we arrived back. The driver was friendly once we were able to locate him."
ROBERT ADAMSON
"The vehicle that took us to the airport looked and felt unroadworthy and was not an SUV. The driver was friendly though. We were not informed where we would be picked up from when we arrived back. The driver was friendly once we were able to locate him."
JACK COLLIER
"Great!"
ASHARF MUJAHED
"It was nice and very good journey"
DEBRA NUCKOLS
"I arrived early and wasn’t sure where to meet my driver. That was my only issue- otherwise the experience was great!"
CHRISTINA TURNER
"Thank you"
WILLIAM DUNNING
"Really good "
DEBORAH BENNETT
"Replacement vehicle"
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
MISS PRICE
"Great helpful friendly driver on time, smooth trip. Thanks will use this service again. "
SUSANNE LOENSTRUP
"I got a 16 per. mini bus, I had 11 per. + luggage,so there should have been enough space for them , but there was not."
KEVIN VITZTHUM
"Everything as planned"
KEVIN VITZTHUM
"Everything as planned"
FERGUS WATT
"Easy service and polite driver"
FERGUS WATT
"Easy service and polite driver"
IAN LEECH
"Superb service.. communication was excellent and driver was great "
IAN LEECH
"Superb service.. communication was excellent and driver was great "
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
ANTHONY CASSIDY
"I booked taxi for 17.00 to catch a flight at 18.40 based on your estimate of 35 minutes to get to the airport. Driver was 20 minutes late and didn’t seem to know the entrance to the hotel where I was waiting. The car was not comfortable. The driver drove erratically and almost collided with other cars on several occasions. He informed me that we wouldn’t make the flight. He was correct. I had to book a later flight costing £130. "
CHARLOTTE CZYZYK
"Very good"
EMILY AXON
"Excellent, very easy and reliable service"
RACHAEL TIVENDALE
"My driver was excellent, very professional but friendly. "
SUSAN TOBIN
"."
DANIELA SUAREZ-REBLING
"Great experience, thank you! "
DEAN PRICE
"Driver was more than helpful, as we were in w city we didn’t know. Also very friendly as well. Turned up 5 mins before hand. All in all would use again "
LOUISE BUCKLEY
"The service was terrible, he was around 30 mins late , did not ring me . He walked so fast back to the car park even though we had 3 OAP s with us I had to tell him to slow down. When we got to the destination he dumped all the cases on the road and drove off. Did not help to take them to the door or anything. I am so disappointed I will be telling people not to use your service How ironic that it says if you are late they charge you extra for every 15 minutes!!!! So can I get some money refunded please ."
IAN SHUTTLEWORTH
"The driver was a good guy but went to wrong terminal and nthus was a little delayed....initial panic but no big deal once I called company...driver at correct terminal a short time later."
CAITLIN LEONARD
"We had a flight to catch and booked the car to be at my house for 4:00 in the morning... the car never turned up and we rang twice. In the end we booked and Uber and it got us there just in time. Not very happy with this company. "
JONATHAN FALKINGHAM
"all fine "
ECATERINA WARE
"Thank you for the lovely ride. Everything was on time and the driver was extremely polite. Wishing you all the best"
GLEN COXON
"Driver was very friendly and professional."
FRANCISCO FOS
"Expectations were met"
FRANCISCO FOS
"Expectations were met"
AMANDA MITCHELL
"Great journey. With a very friendly driver. Will definitely use again"
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
GABRIELLA PASSERELLO
"Could not find the driver for ages. We were told he'd be up in the car park but he was not. He was really nice however told us we would have been better booking not through a service and just booking a taxi due to the price difference and how much money you actually pay your drivers. Won't be using again as I would rather pay the drivers the full amount that they deserve."
TONY PACKHAM
"I made a mistake with the pick up time and when I got the message to say the car was on its way I rang to say I had put the wrong time and didn't need it for another two hours. The lady I spoke to could not have been more helpful. The drivers were really helpful. The whole service was excellent. "
KAI LI LAN
"My name was typed wrong so I cannot find the driver in the beginning. I called the customer service and got the answer that I didn’t booked the car. (Due to the wrong spelling of my name) But at the end I found the driver by myself. The driver was nice but the customer service is not really helpful."
RUBY BROCKLEHURST
"Driver was lovely and helpful. Great drive. Only worry was that you wouldn’t be able to find a driver in time as not long before the journey, the driver was still pending. Nevertheless, a good experience with your company"
SANDRA ANDERSON
"Very helpful driver and an excellent service "
SRDAN ERAKOVIC
"all perfect... will use your service again"
MICHAEL DRING
"Outgoing taxi driver 20 minutes late, didnt speak very good english, nearly had an accident when he missed a turn and cut across traffic. Return visit near enough in time even though it was early in the morning and good driver"
MARK ENGLAND
"There was some confusion between drivers but we got picked up fine. I was then messaged numerous times saying that my driver was waiting for me - but we were with another driver. The driver who was waiting then rang me and asked where I was so I explained. He then asked to speak to my driver so I put him on speaker phone, as he was driving - the other driver was then really rude to the guy driving us and swore at him which was unnecessary. I continued to receive follow-up texts until I rang the office and asked them to stop it. "
SARAH WILLIAMS
"Happy with the service for this taxi. Easy booking."
MARK GILLIES
"Booked a week ago for 6.15 collection. Told at 6 that he’d be 15 min late because of traffic. Would have expected this to have been factored in. 6.30 call him to see where he is. Says he’s arrived. I’m at location, no car. He says he’s on x road, think he said New Quay Road, so I ran round to see if he was parked up. No car. Called him back, he said he’d come find me. 10 min pass. No car. Call back. Explain we’re outside slug and lettuce, told to stay there, phone cuts off. 5 min later. No car. Call back. Driver asks if I’m in Sale (second collection point) tell him no. I’m outside slug and lettuce. But if he tells me where he is, I can go find him. He hangs up. Call back. Car cancelled. Speak to head office, told that they’d been trying to contact me because my driver was at the location. Seeing as there were 6 of us and 5 stood at the collection point. This was absolutely incorrect. The ride home was absolutely perfect. I would like a call to arrange for half of the £160 I was charged to be repaid. Please confirm when I will receive this? Mark"
ABDULLAH ALNAEEM
"Perfect "
MOHAMMED PANDOR
"very professional and efficient service "
CORINNE PARDO
"It wasn't the car we had asked for and the 3 suitcases didn't fit. Ended up with a piece of his boot removed from the back and it had to be placed across the the middle of the car lengthwise. "
NEILL WHITE
"He was an hour early for pick up, phoned and woke me up. Then on our return, I used the number to ring to log I'd arrived and had my bags, took 50 mins to arrive to us."
CAROLE CLINTON
"Not the driver's fault but pickup at T2 is confusing. We followed Meet and Greet but he wasn't there. Eventually I received a voicemail from him telling us where he was. We found him in the area we'd already gone through. Also he was looking for Flight TOM818 arriving but it was actually TOM 819 on return journey. TOM818 was outgoing flight which booking originally asked for."
CAROLINE CAREY
"The driver was an extremely good driver, very pleasant and good conversationalist which I thoroughly enjoyed."
RICHARD JOHNSTON
"Just what we needed. On time. Very polite driver. Big thumbs up. Regards r"
KIM STRACHAN
"I called the office number twice the automated message said driver was 2 minutes away. Called again the person in office said driver was on his way. I called the driver and he eventually walked very slowly into the airport. He said he had tried to call me to say he was there. I was at the meeting place at 7.55pm there was no sign of driver until 8.20pm He was pleasant enough but did not apologise for being late, did not offer to carry my bag, walked to the car park ahead of me and never looked back to see if i was following him. A bit disappointing ! "
ELIAS HADDAD
"great smooth"
SAQIB HABIB
"Four people has to fit in the back as a normal car was provided vs a 7 seater SUV has booked. As we did not have an option as we had a train the Catch and an alternate car was not available, we had to lets say break the law by have 4 people sitting in the back instead of 3 allowed....very disappointing service The driver was very helpful...and courteous "
BELLE ROBERTS
"We booked this taxi service weeks in advance to ensure we had a way home as we were not local. The taxi rang us to ask for our location which we gave, they then said they would refuse us if we were muddy, which we made very clear to the taxi driver that we would remove our shoes and put them in the boot, and sit on our jackets, which were clean! The taxi then text to say they could not pick us up, but had made arrangements for another driver to pick us up. We then walked to the location where we had originally booked the taxi, but no taxi was evident there. we then rang multiple times but it went straight to voicemail. we were stuck on a roundabaout, in the middle of manchester and the taxi hadn’t even bothered to call us. We were stuck here, in the freezing cold until the morning. we are appalled at the service provided by this firm even though we had already payed £30, which hasn’t been offered refunded. Do not use this firm, waste of money. "
BERNARDO BLANCO
"The driver was not there (at the arrivals area of the airport). I had to call you twice, the second time being redirected to the driver. I am not sure if we had to wait more than 20 minutes, but it was certainly a bit more than 15 minutes."
OMAR MERLO
"Excellent!!"
ALEX MEAKIN
"Around 1hr 20 late as he struggled to find the destination. I tried calling him he said 10 mins. About 30 mins later tried again he didn’t pick up. After and hour he arrived. Really messed up things for the rest of the day."
GABRIELLE JOWETT
"It was a good trip. Very happy"
PETE DE WET
"We requested a 7 seater and got a 5 seater"
ALAN BENTLEY
"Overall, easy to book and easy journey. Thank you"
SHARON MURGATROYD
"Driver was really nice and professional. Considerations were made of the return journey at collections. Great service."
MARGE BIEL
"This transfer never happened you booked to individual mini buses instead of them together - I had 24 people you cancel on and send a 12 seat bus - your people set it up this way I requested it be put on one confirmation and I was told he couldn't do it. But you did it for my last trip on June 20th - Lynx cab service came with 2 mini buses and transferred the group. I have emailed several time to request a refund and your people just argue with me - very unhappy with using Taxi code. You cancelled all my transfers except the this one and the one for June 2th. Marge Biel"
JOHN WARD
"I called 5 times and was either lied to or hung up upon, they sent 1 taxi at 14:45 45 minutes late and we had to get a black cab as we couldn’t wait longer, my Wrexham work guests were not impressed and we will take this further "
GAVIN THELWELL
"Great driver Skoda was fine but had booked Merc and think I paid bit extra for a Merc but good journey and driver"
SAMI QURESHI
"Vgood and on time"
BETHANY COOK
"The journey to heaton Park was great but coming back we could not find the driver so had to get a lift with another taxi "
ROBERTO FACCILONGO
"Overcarged without explanation.. agreed price 18 and had to pay upfront 32 instead. Open complaint without receiving any response yet"
PANKAJ PATHAK
"Excellent service. Knowledgeable driver. No cause for complaint "
MATTHEW LEWIS
"Driver never turned up. Tried ringing numerous times but no answer. Left stranded and no way to get home. Very disappointed and will not be using this service again "
KELVIN FRASER
"driver hang up phone then when I phoned back he cancelled the booking had to phone the office 3 times to get taxi confirmed eventually the taxi arrived 45 minutes late"
ALEX NIELD
"Great service! Thank you!"
MARTIN SCOTT
"Excellent service "
RICHARD KAY
"All good and timely."
ALICE BRIGGS
"Very good experience"
ANTONIA HENDERSON
"My flight was delayed and then it took an age to pick up my luggage and get through immigration. Your driver kept in touch by phone, was patient, friendly and knew exactly where he was going!"
KIERAN CONWAY
"Experience was great overall, no complaints."
DEBBIE MARVELL
"There were traffic problems so the drivers sat nav took him the long way round. It wasn't a problem tho. The driver was very apologetic. "
TYLER BLACKBURN
"Very happy with our driver. Very patient and helpful"
CHRISTINE HYNES
"Exellent service.friendly and helpful driver"
REBECCA PREECE
"I will be emailing shortly with my complaint. The worst service I have ever experienced."
MS HELENA
"Would recommend "
PETER DYKES
"Unfortunately I booked 1.40 instead of 13.40 it was not very apparent on the booking form So I have lost the amount not too happy"
ERYK LEE
"Driver was excellent "
CALLUM WRIGHT
"Already stated in complaint"
LEWIS SHORTER
"Booked 4 journeys with Lynx Taxis through taxi code. Having already had a huge nightmare with taxi code in someone cancelling my journeys and then charging me for it as well as these current journeys the whole service was awful. Taxis arrived ontime and promptly in the afternoon but come the evening they arrived over 40 minutes late, made us walk over 20 minutes extra to suit them and were just un helpful in general, plus having been from Brighton we had to guide the drivers around Manchester so that they could find us, once we got in the cab they had satnavs?! Just useless and incredibly stressful. I will never use taxi code or lynx taxis again after the weekend we've just had. "
AARON MITCHELL-GOLDSTRAW
"Gave the drivers the wrong phone numbers so couldn’t find them when they finally showed up"
JAYDON JONES
"Sound"
CHARLES DINNEEN
"all good no problems"
HARLEY JOWERS
"I received texts on the 7th June saying my driver was on route, a whole day before I actually made the booking for. My taxi was needed for 8th June which I triple checked I didn’t actually book for and I tried to call both the company and Taxicode and was never answered. Worst service ever "
JORDAN PALMER
"Initially turned up too early at which point I wasn’t ready. Then when coming back turned up late. Also wasn’t sure of the area so I had to direct them to me over the phone, then spent most of the journey in the wrong lanes on the way there :/"
JOSH PATCHETT
"Driver arrived half and hour late for our first trip then for our trip home we waited well over an hour and a half only to be told we would have to wait even longer. Shocking service will never book again"
LAURA GRAMSE
"Everything was perfectly fine "
JOHN TAIT
"Driver didn’t take card and couldn’t provide a receipt. Every time I started talking to colleagues he turned the music up loud. He accelerated and drove dangerously and cut up another drive who had to brake hard just to miss us. Not a pleasant experience at all."
TIM AXNESS
"Waited over an hour - phoned taxi company. They were muddled up with another booking. Very disappointing indeed."
JOSEPH TRUJILLO
"Joseph waited over 30 minutes at Information and no sign of anyone with a sign with his name - in the end he has had to get his own taxi."
SHAH BAIR
"Average"
STEPHEN SANDYS
"Only about 10 minutes late - so not a big deal but I did find it impossible to get through to the office on the telephone to find out what was happening. A slightly anxious few minutes - but the driver did then arrive so ultimately no harm done. Capesthorne Hall is a big place so the driver may not have realised that it takes 5 minutes to drive through the grounds."
STORM WILLIAMS
"my taxi never turned up, left me and 4 other passengers waiting in the cold for over two hours! horrific service and would like a refund! "
EMMA FAVA
"Very professional. car was equipped with fresh towels and water + WiFi. really enjoyable ride thank you "
BEATRICE STUDER
"No"
SALEH HAMDAN
"Reliable, professionalisms and on time even when my flight was delayed ."
NICOLETTA CEFALà
"He came from another city and was for this reason late"
MARTINE TORODE
"Excellent service. Would definitely use again."
DOLLY XU
"Okay!"
JENNY HOPE
"Outward journey was excellent. Homeboy did journey from the concert was a little tricky. Our driver could not find us and vice versus but I think it was just sheer volume of traffic and people. However all things considered I would definitely use this company again "
JAVIER TEJERA GONZALEZ
"good"
ROSE RHODES
"Couldn’t find the driver. Was given no info on where he was specifically. The number I had on the email just rang out and I had no call from the driver even though I provided my number. Absolutely shocking. As a lone female walking round late at night. Will never use this service again,"
DAVID POTTS
"Good I'll use again "
KEITH BARRERA-TODD
"Our driver was very helpful"
MOLLY JAKEMAN
"The driver and journey were very smooth. However, we had 15 minutes of debate when we arrived as to whether we had paid. We had to call the manager of the taxi company and explain we had paid through your company. They insisted that we hadn’t paid and needed to pay again. In the end, the taxi company said they had no record of our payment but as we had a receipt they would let us go and contact us if there was a problem. This was a stressful way to end a trip to the airport."
LAUREN THOMAS
"Driver early.. proceeded to keep calling every couple of minutes even when advised he was early. Did not appreciate the attitude from the driver. Will not book again. "
MARIE WALSH
"Our driver did not arrive at the agreed time. We were waiting outside for over an hour. Contacting the dispatch line to reorganise was near impossible - I made over 50 calls in total. The original driver hung up the phone on me repeatedly, as did the second driver that was organised. The final driver who did complete the journey - after midnight- actually gave us clear instructions about where to meet him. Whilst in that final taxi over an hour later I was speaking to Janet and asked that we not be charged because of the huge inconvenience, wait time and stress caused (I am 5 months pregnant and was made to wait an hour in the cold) who told me that there was absolutely no way for the company to pay the taxi driver for the trip, and that we had to. Prior to this all happening I had booked the taxi online - rang to confirm the day before to be told there was no booking; then made a booking over the phone. On the day of the booking I was called to confirm my booking twice, and was spoken to rudely by a man who told me that there was no way I could have already had a confirmation as he was the one who dealt with bookings. Overall an appalling experience and a £20 refund for an awful trip would be appropriate. "
MARTIN MANNION
"Very good"
KELLY-MARIE WOODFORD
"I was really happy with the pick up, as it was the return to the airport we were delayed for 45mins due to advised no taxi booked by Eurolink and when I spoke with Taxicode they sorted it straight away. I was not happy, as Eurolink argued with us and never helped us. "
ALEX MINETT
"Great service - no issues"
WALDIR SILVA
" Your driver didn’t arrive in time. Following his track on the link you’d suggested, it seems he had gotten lost in the way. I, alternatively , had to call a Uber Service, not to loose my flight. I mean you should refund me the payment I did, since the service was not attended."
JOSHUA FERREIRA
"Very good on time and very friendly."
DAVID HYTCH
"Firstly they sent a car at 02.30 in the morning and not 14.30 in the afternoon - suggest they get used to using the 24 hour clock to prevent this happening."
KARIS TULL
"Good"
DARRELL GOH
"Confusion with booking. Had to phone and there was no record by name or pickup"
DEIRDRE KLINK
"Car turned out to be a minivan. But I didn’t mind that. "
ANDRE DEBATTISTA
"Driver was on time and friendly. The one that picked us from the airport helped us with our luggage however the one which picked us from the hotel let us put them in the car ourselves "
KELSEY KEARNS
"The driver was actually ahead of the time we gave, however he did wait for us to get down with our bags and was helpful!"
DAVID LARKIN
"N/a"
YVONNE DENT
"Had no car seat which I paid £5.00 extra. So couldn’t take the taxi as it wasn’t safe for my daughter. Had to find alternative transport. I very disappointed and would like my money returned. "
SARA GAUTON
"Not sure"
ODETE HOLMES
"The taxi to the airport was very prompt and we got off to a good start. However at the drop off point in Manchester Airport, the driver claimed that we had not paid for the service. The fact was that we had paid in advance some weeks before when, we had booked was disputed by both the driver and the company official which he subsequently rang. Her overall manner when speaking to us was very curt and offhand and not in the least bit helpful. We where kept hanging around from 7am-7:20am, until they eventually found that we had paid, thereby wasting our time coupled with these inferences. When they eventually realized that it was in fact their error, there was not apology forthcoming. On the return journey the Bolton taxi just did not turn up at all, after waiting the best part of an hour, the booking firm eventually gave this job at the last minute ( after our call to the firm ) to an entirely different company called Lynx (based in Stockport ) So in conclusion we chose this method of transport the airport for the convenience so to be kept waiting for a disputed payment (on the outboard journey) which turned out to be an office error and to just not turn up at all on the return journey is not convenient at all. The performance of this firm is sadly lacking and I expect a proper formal apology before I would ever consider using them again. So overall not in the least bit satisfied at all. "
REBECCA JARY
"I have written a complaint to the taxi company directly. There was lots of communication issues with booking and on the night. Taxi company had different booking to what I had booked through you. "
RICHARD FAWCETT
"Driver was over 20 minutes late which meant I had to really rush when I got to the airport"
CHARLOTTE GREEN
"I pre-booked my vehicle for 23:30 as I knew it would be busy after a concert. I assumed by pre-booking it would mean my taxi would be there at the time I wanted. Instead it was half an hour late! Not ideal for 2 lone females in an unfamiliar city at night! "
SIMON NICHOLSON
"Great"
SAM HOYLAND
"Overall happy with the service. "
ANGELA HEAL
"Excellent Service, Thank you"
PAUL BADER
"Brilliant service. Chuffed with the courtesy of the company especially with my mistake with the booking. Thank you "
ANANDAN PONNUSAMY
"Spot on service, thank you"
JON CANNON
"Lovely driver very helpful."
JOHN NALDSON
"Very pleasant driver "
DYMPHNA SAVARESE
"The driver was professional and courteous."
CHRISTINE HATTERSLEY
"Excellent service, thank you"
LINDA EASBY
"."
KATRINA
"On time and the driver was really nice"
ANTHONY PRESCOTT
"Friendly driver and easy to contact"
ALICE BISHOP
"Booked 2 Mercedes E-classes for my wedding transport from hotel to venue, notifying in the comments section when booking that this was for the bridal party. A separate booking had been made for family who had travelled in an 8 seater minibus 30 minutes earlier (despite a 16 seater being paid booked). This same 8 seater minibus had then been advised to return for this booking, arriving 20 minutes late due to having to do 2 separate trips for the earlier booking. When Lynx were contacted to ask why our taxi hadn't arrived at 11.30, we were initially advised they didn't even have a booking for us, leading me to think I was going to be significantly late if I managed to get a taxi there at all! I was absolutely mortified to have to arrive at my wedding in a dirty old minibus, and spent most of the journey on the verge of tears. I will be contacting the company directly for a full refund including compensation as this was completely inappropriate, absolutely disgusting customer service, not the vehicles I booked and paid for, and added a lot of unnecessary stress to an already stressful day."
TOM HAVENHAND
"Booked transport for 16 people (Groomsmen and family) from hotel at which they were staying to the wedding venue. Taxi booked for 10.45 as everyone needed to be there for around 11. A single 8 seater minibus arrived and had been instructed by Lynx taxis to complete 2 trips, meaning 50% of the group arrived late - 2 of the guests actually had to drive their car to the venue to ensure they could get there to complete some important tasks, meaning we then had to arrange transport back to the venue to collect the car the next day. This same 8 seater minibus had also then been advised to return for a separate booking which was made to take the bridal party, (arriving 20 minutes late) for which we had booked and paid for 2 Mercedes E-classes. I had notified in the comments section that this was for the bridal party, and was mortified to have to arrive at my wedding in a dirty old minibus. I will be contacting the company directly for a full refund including compensation as this was completely inappropriate, absolutely disgusting customer service, not the vehicles I booked and paid for, and added a lot of unnecessary stress to an already stressful day."
JOEL DEBLOCK
"Our driver was excellent; he arrived at the airport on time. We had an engaging good conversation, on a wide range of topics, all the way from Manchester Airport to Betws-y-Coed. Very friendly and down-to-earth individual. He stayed with us until we were able to obtain access to the cottage we rented. Joel & Beth DeBlock Edmonton, Alberta, Canada"
SCOTT ISAAC
"A completely splendid taxi journey"
DAMIEN ROBINSON
"Amazing most fun taxi ride ever in the party minibus my kids thought it was so good "
ANGELA HEAL
"Would certainly use again, very good Service, Thank you!"
ALYN CURRIE
"Very good would recommend "
THOMAS ROUX DE BEZIEUX
"Amazing driver, got me in time for my exam "
ALAN GYERTSON
"Both the driver and the journey were excellent. I would recommend Lynx taxi company. "
ERROL SOMERS
"Arrived exactly on time. Helped with cases. Fast trip"
NOEL LENNON
"Great service "
ZOE CLARK
"Brilliant thank you."
JOHN KEELER
"Driver waited in car, rather than ringing our bell. He hardly spoke until we'd arrived. He didn't take the new route of A34 then A555."
KATIE CLARK
"Thanks for being on time and a smooth journey "
KATIE CLARK
"Driver was 35 mins late and received no phone call to let me know. Absolutely no problem if stuck in traffic as I know getting into Manchester City centre is a nightmare, but there was no communication. I called the taxi office and no apology, was just told it would be 4 mins. It was not 4 mins and I ended up being late for lectures. Driver didn’t apologise either but was friendly and ended up having a nice conversation. Just would have appreciated a courtesy call as it was 40 mins late to arrive "
SOFIA RAVAIOLI
"I requested an invoice for this trip and I never received it. Can you please send it to me as soon as possible? thanks"
RYAN CHUNG
"The driver was due to arrive 6:45 instead of 6:25 as promised. I would’ve missed my train journey at if I hadn’t gotten a lift from elsewhere. I sadly will be chasing up for a refund "
JAVIER TEJERA GONZALEZ
"Great experience! Great service!"
KATIE CLARK
"Very punctual and reliable service, especially in a city you are only here for business, it makes you feel at ease to have a good experience"
CHRISTOPHER DRISCOLL
"Good were efficient company.... Will use again no problem "
EIRIAN GRIFFITHS
"Very pleasant driver a little bit late which seamed longer than it was as other taxis where there waiting with a sign. and it was very late."
LISA BIEL
"Everything was as expected and we were nice and early for our flight!"
JULIE SELLERS
"The driver was an hour late and then tried to charge us when we had already paid. I had to show my bank statements on line to prove I had paid. Very bad service "
JULIE SELLERS
"The driver was an hour late and then tried to charge us when we had already paid. I had to show my bank statements on line to prove I had paid. Very bad service "
JOHN HOLLIDAY
"ok"
EMILIE PAUL
"No taxi was waiting for me at the airport. I had to call 2 times before to get a taxi driver finally ordered. Br, Emilie"
STEVEN WILDERSPIN
"Very friendly service. Safe driver"
DEBBIE BARKER
"I never saw the driver and had to get a cab from the airport "
MAL WALSH
"Didn't turn up. Missed my train. Awaiting a refund. Pathetic service. Chased it twice. Advised by the call handler 'no worries'"
AJOY KARNA
"Driver didn't turn up and when local firm where called they said the booking was for the next day. Confirmation sent was for the right date and time. Awful service"
GABRIEL KAVANAGH
"Everything was perfect. An excellent service all round."
DENIS AVIGNON
"horrible service I booked a round trip At the airport rh driver was 40 minutes late. For the return i was 25 minutes late, your contract said 30 minutes free wait but the driver was gone !!! Had to take a huber to return to the airport!!# Give me my money back scammers"
SUNIL PAUL
"No show from driver on both journeys... had tried to email them several times and call. Get told to wait inside a shop inside the airport for the driver. Never to use or reccomend this company as they are dishonest."
LIANNE DUTTON
"The driver did not turn up - awaiting feedback"
MARKUS LANGKLOPP
"He was a bit late, but it is understandable after the match. The ride was quick and comfertable. Would recommend!"
IWONA WICHA
"Taxi was ordered for 15.45 but did not turn up until 15.20. I kept ringing the driver, no one got back to me. Last minute - a different vehicle was sent out. I was 2 minutes from missing an important appointment. Very stressful!"
IWONA WICHA
"Taxi was ordered for 15.45 but did not turn up until 15.20. I kept ringing the driver, no one got back to me. Last minute - a different vehicle was sent out. I was 2 minutes from missing an important appointment. Very stressful!"
EMILY
"Taxi didn't show up and there was no record of my booking when I rang up"
DAVID FALKNER
"Excellent service"
ELISA EIGER
"The driver was a little over 15 minutes late, which was a bit nerve-wracking. As we had explained online when we booked and later on a borrowed phone, we had no access to phone or Internet service once we left the apartment at which we had been staying. The driver seemed pleasant enough, but it would be a good idea for him to remember to greet the person whom he's supposed to meet by name/destination to confirm he is who/what he says he is. The driver called in (to the dispatcher?) to find out which terminal our flight was leaving from, and dropped us off at Terminal 1 at Manchester Airport. Problem was, our flight was from Terminal 3, which is a good 15+ minute walk (there is no inter-terminal bus or tram), some of it outside. In the rain."
HAAKON VESTBY
"To EuroLynx Taxis Ref booking code: TC311B79BD5B7 On Saturday we, a group of 10, travelling to Manchester had pre-booked and pre-paid for a taxi service to take us to and from Chesterfield for the day. Our return ride never showed up, with no information and no one informing us. We were 10 people waiting for your driver, having to call more than 10 times to get some information, finally to hear that the car had been cancelled. As a result we needed to take alternative costly transport, delaying our plans for the evening. We look forward to a full refund immediately. we can be reached on the following number: +47 936 44 488 regards Haakon"
ALAN WHITELEY
"On time polite driver"
LISA HARROP
"Pick-up on outbound journey was good. Car arrived on time, status updates were provided and the driver courteous. There was some confusion over job completion/payment (we had pre-booked and pre-paid for a return journey) on arrival at the airport but this was quickly resolved by the operator. Collection from T1 Mcr Airport on the return journey was not quite so impressive. We received no status updates on arrival and it took several calls to the operator to locate our car. Our flight landed on time at 00:10 but it was gone 1:00am before we were collected. Driver was courteous but seemed unfamiliar with our route home. In summary: a decent overall taxi service but the 'Meet & Greet' element needs a little more work (this is not the first time we have been left waiting on our return). We may consider alternative collection options in the future. "
LUCIA FONSECA DE LA BELLA
"Perfect"
MANOJ POTRU
"GOOD DRIVER &SERVICE"
SOTIRIOS BRISTOGIANNIS
"good service"
DAVID HIERONS
"A pleasant journey"
KEVIN HINDE
"Not vehicle booked and poor quality service as we were dropped at arrivals not departures at manchester airport."
JOSHUA NEMECEK
"Driver was about 25 minutes late for pickup. Likely meant more traffic on the way."
FRED WRIGHT
"All great"
JOHN LLOYD
"Driver was very efficient and professional. Everything was fine "
RHYS JONES
"Service was abhorrent and cannot, and will not, recommend this company. Our driver could not fulfil his duties because Taxicode failed to deliver their service by passing over our journey instructions to Euro Lynx. This led us to have a discussion with Euro Lynx's customer services team which said that despite our receipt proving our paid-for journey, that they will not honour the receipt as they had not had that journey sent to them on their system by Taxicode. Therefore we had to pay extra to get the service that we had already paid for. As the customer, with a valid receipt it should not have been left to us to fix this problem, and instead should have had our requested journey honoured and the problem dealt with afterwards between the two taxi companies. This happened at 3am which is completely unacceptable. I have already asked for a full refund in a previous email."
RHYS JONES
"Service was abhorrent and cannot, and will not, recommend this company. Our driver could not fulfil his duties because Taxicode failed to deliver their service by passing over our journey instructions to Euro Lynx. This led us to have a discussion with Euro Lynx's customer services team which said that despite our receipt proving our paid-for journey, that they will not honour the receipt as they had not had that journey sent to them on their system by Taxicode. Therefore we had to pay extra to get the service that we had already paid for. As the customer, with a valid receipt it should not have been left to us to fix this problem, and instead should have had our requested journey honoured and the problem dealt with afterwards between the two taxi companies. This happened at 3am which is completely unacceptable. I have already asked for a full refund in a previous email."
PAUL JOHN MATHERS
"It was all great "
TOM RICHARDSON
"Not good - communication poor with office - driver not informed of arranged contract - us not informed of contact point - not a good end to trip - Soz! Tom Richardson"
SRDAN ERAKOVIC
"Great service, thank you !"
NICK WILSON-HOLT
"A very pleasant, efficient and helpful driver. Thank you"
SARAH ERWIN
"I believe the collection on 9th September went fine, however nobody collected Sarah Erwin on 13th September to take her back to the airport. She had to make alternative arrangements or she would have missed her flight. Requested a refund for the return journey by e-mail on 16th September. "
GABRIELLE BERKELEY
"Driver due to pickup @ 9:30pm still on way at 9:50pm. Didn’t know his way round Manchester, and asked for £10 even though I had already paid £15 on the booking website."
GABRIELLE BERKELEY
"Driver due to pickup @ 9:30pm still on way at 9:50pm. Didn’t know his way round Manchester, and asked for £10 even though I had already paid £15 on the booking website."
DEBBIE RUSSELL
"The driver was great, friendly and courteous and called to say he'd arrived - great service. "
EFSTRATIOS SKOUTELAS
"Οκ"
ELENA SIDMAN
"Taxi driver was really kind! Thank you"
ION CERBU
"Busy traffic but nice ride!!!!!!!"
JOHN HUGHES
"First class service"
PAUL WALKER
"The driver was extremely professional and a really nice guy. "
TOM RICHARDSON
"Good Service, all round."
MONIKA KOSINSKA
"Very good. Would book again"
LISA MORTON
"Booked and paid for the taxi a couple of days before flying home as our flight was due in at 4.40am and after a 24hr day of being up, we just wanted to get home. Money taken from my accout the same day and booking confirmation received the following day. Arrived to the terminal and rang the contact number on the top of my booking confirmation who had no record of the booking at all. Had to ring another taxi company to pick us up which was very inconvenient. "
BERYL EMM
"All good "
ABRAR ZAINAL
"Great service"
CHARLOTTE PETTY
"Really appreciated that the flight was monitored and 1 hr wait time included so we didn’t incur any additional cost for our 3 hr delayed flight and long wait for baggage!!"
SILJE MJåTVEIT
"We were a bit late from baggage pickup. The driver came in to the terminal when we were ready. On time, actually a bit early on our return. Recommended!"
GARETH DOBSON
"No one had told me to phone on arrival so I was waiting for the driver. I booked a normal car and ended up with a huge mini bus. Driver however was really great can't fault his service"
LUCIAN PARASCHIV
"Overall it was a good trip"
ZAYNE OBRIEN
"Needs improvements the second driver was rude the you expect wasn’t the service we got"
GRACE HILL
"Great price, great driver. All went perfectly to plan. "
MARK BENNISON
"I upgraded specifically because I was offered an executive Mercedes not a Mercedes mini bus which was provided. I feel that this is not really acceptable, if you can't provide an upgrade vehicle, which after all is what offer, you should informed and charge the original price. Outside of that particular issue the booking procedure, information provided about the vehicle location and the driver were excellent."
MATTHEW MCKENZIE
"Bad from start to finish never using taxi code again"
BEN MATTHEWS
"Great service, thank you! "
SARA CALDWELL
"Excellent service. Very punctual and helpful drivers"
TYRONE ABRAHAM
"Driver came early which put me in bit of a rush."
KIMBERLEY CALVERT
"I arrived at the terminal with 20mins spare, so I could wait and see where my driver was. We were in terminal 1, I looked at all the names and checked numerous times. It came to nearly 15.00 I got a message to say my taxi had been cancelled. I had to call the agency and then them call us back to say the driver had been waiting. We took pictures of where we stood and we could see all names and my name wasnt their. We then had to wait further minutes to see what went wrong. We then had to wait more minutes to see if we are getting a taxi back. We then got told he would meet us at the travel information desk which he didn't, we had to go and meet and greet him. It ruined my first day back of my holiday. The car was small and we were all squashed in. "
KIMBERLEY CALVERT
"I arrived at the terminal with 20mins spare, so I could wait and see where my driver was. We were in terminal 1, I looked at all the names and checked numerous times. It came to nearly 15.00 I got a message to say my taxi had been cancelled. I had to call the agency and then them call us back to say the driver had been waiting. We took pictures of where we stood and we could see all names and my name wasnt their. We then had to wait further minutes to see what went wrong. We then had to wait more minutes to see if we are getting a taxi back. We then got told he would meet us at the travel information desk which he didn't, we had to go and meet and greet him. It ruined my first day back of my holiday. The car was small and we were all squashed in. "
NINA JOHNSON
"Very good "
THOMAS VOGT
"Everything alright."
LUKASZ DRWAL
"Taxi was booked for 5am but it was late. I had to make a call for my to arrive"
DEBORAH PARKER
"The first taxi didn’t turn up after 2 calls one turned up 30min late. The second taxi didn’t turn up at all, after a call they said they had no evidence of the booking and couldn’t pick us up. Had to wait 20 min for another cab and paid out £15. Terrible service for a pre paid booking I will be complaining "
RHYS HALDANE
"It was fine, stop asking "
CHARLOTTE PETTY
"Perfect service"
MARK LEIGH
"I had to ring the company who took ages to find the booking and then it was over thirty minutes late which meant I was late getting to my customers at the event, I also ordered a merc and got a Prius, I would like a refund please and will tell anyone who asks to never use your service, I ended up stood in the rain outside a train station, I also took a screen shot as the taxi company sent me a link to track the taxi after I rang them and it shows the time it was getting to me and the type of car"
BETüL GüLER
"Never ever book from this website!!! First our taxi NEVER came. We called the number that was given but the women just hang up. Then i called her again and tried to explain her my problem and wanted to give her my Booking reference but all she was asking for was the websites name where we booked from (like why?). I was still trying to explain her that the taxi isn't coming but she just said that my English is very bad (I'm studying medicine in English and did IELTS just to state my English Level) and then she said wait a minute. After waiting a minute she just said: You probably booked from somewhere else it's your fault goodbye and hang up... The reason why i'm so angry about what happened is that not me but my 14 year old sister was traveling alone by herself and her mother language is german... not recommending at all..."
JOHN MORPHET
"The whole process was quick, efficient and hassle-free."
MICHAEL POTTS
"Ordered minibus through Taxicode at reasonable price only for it to be cancelled and given another minibus at a much dearer price."
LIAM MADDISON
"Booked for 2:15 but didn't arrive until after 3. I assume two smaller taxis were dispatched following my call at 2:20 to ask where the minibus was. Return journey was all good"
ANDREW MARTIN
"Perfect "
MR TIKKI
"Driver was on time and the ride was smooth."
JOHN DIGNAN
"problem with entering the pick up address meant the quote was incorrect, but this was rectified."
PATRICK DAWKES
"Good"
RICKY ROONEY
"They said it cancelled then on the morning it said we missed it because of no show bullshit"
ANN BAILEY
"On time, very friendly"
TORILL SANGOLT
"the cab never turned up and we had to take another cab we had prepayd the trip to manchester airport and we must have the money paid back. the money we pay is £72,50 Return to account number: IBAN-Nr: NO52 9722 4233 810 Swift/BIC code: DNBANOKK/SBAKNOBB Bank name: Sbanken ASA, Postboks 7077, N-5020 Bergen "
CAM CHRYSTAL
"Original driver got relocated Told by offices 15 mins Waited for an hour then told another hour Then after that another hour Overall waited for 2 hours 30, poor job on office behalf but the drivers were amazing "
JOHN STILES
"Very helpful. On time. Took the quickest route."
GABRIELA LECHTIG MARTINEZ
"Great! Would use again"
PAUL BONAS
"great first time would use again and happily recommend , value for money thank you Kind Regards Paul B "
CAT MONTGOMERY
"He was late by over half an hour but it was fine, we weren’t in a rush. Thanks "
STEPH GRANBY
"Driver didn't show. Tried to call over and over the 0333 772 9737 and no answer. appalling service, leaving the passenger waiting at the airport for over an hour. Refund asap!!!!!!!"
NICOLA CHONG
"The journey to the festival was incredible! Great driver, arrived on time had a great experience. However, the ride back was infuriating. It was hard to communicate with our driver about where to pick us up, as we were attending a festival and the traffic was in grid lock. We kept having to change a designated meeting point because we couldn’t understand him. We walked more than half an hour to where he was parked. We told him to meet us at a pub away from traffic... he couldn’t meet us there so we walked further down to a street not in the grid lock traffic but he still couldn’t find us even though we had told him where we were... he had to physically get out of his car and meet us at this street... when we were finally in the car, the journey was fine. But I found it really hard to communicate with this driver. There was a clear language barrier and he couldn’t understand that if we spoke slowly and calmly we would be able to communicate better. While I understand that getting picked up from festival can be a frustrating ordeal, the situation was made ten times worse by the communication barrier... as a person of colour myself, I understand language barriers can be tough, but honestly that was one of the worst pick ups I’ve ever experienced."
JULIE GIMENO
"Very good. Thanks"
ROB PRIVETT
"Everything was good apart from being dropped off at the wrong place 10minutes walk away"
ELLICE STANLEY
"The taxi did not show at all"
BRYAN PERRY
"great would use again"
SOPHIE WAUGH
"Service with the company was amazing however driver was using phone, not concentrating on the road and kept cutting people up and alarming all of the passengers. "
MICHAEL CULLUM
"On time and comfortable and driver polite"
YI KIT LEUNG
"/"
ELIZABETH FOX
"Straight forward and on time. Taxi company kept in contact "
SHARON AXFORD
"I paid extra for a luxury vehicle, as I was testing your service for a VIP visit .. and got a standard can for both journeys and expect a refund."
ALAN JONES
"We have just returned from our family holiday to Zante last night. The taxi we had booked to take us to the airport on the 12th August at 7.30am arrived 45 minutes early at 6.45am. This was not ideal as he phoned the house at this time and we rushed to stop him waiting[We set off a 7.30am but why he turned up so early i do not know. Last night we booked the taxi for c 7.50pm when the flight landed[It actually arrived 20 minutes early around 7.30pm]. To be fair we did not come out of our arrivals until 8.30pm but i received no phone call and the taxi eventually turned up at 9.25pm with no explanation from the driver why he was so late. This is really poor customer service. Unless i receive an explanation over these issue,i will not be using your company again. Alan Jones "
RANJEET JEEVAN
"Very happy with the service; timely and efficient. Minor issue that the driver didn’t bring a child car seat despite this being booked through the website."
WAYNE GEORGE
"I'm not sure as we contacted operator on the app and was told driver would be there in 10 minutes max. It turned out to be 40 minutes later. Driver was ok but didn't speak to us at anytime, I gave him our surname and tipped him (10.00) as we appreciated getting home, eventually."
CLARE GILD
"Nobody pitched up to collect her - requesting a refund again please!"
GONCALO PEREIRA
"Excellent"
VICTORIA JOLLY
"Really pleased, people weren't quite ready but it wasn't a problem, the driver was more than happy to wait"
ALEX KYLE
"Good"
LINDSEY MURTHA
"Driver was a bit impatient but the ride was overall good. "
LINDSEY MURTHA
"Driver was a bit impatient but the ride was overall good. "
JADE GORDON
"Cancelled via email at 1am for airport transfer when we were due to be picked up at 3.30am and we booked over a month in advance. Then offered a replacement for 70 pounds dearer from same company. Scam! Almost missed our flight. "
ROKSANA GRZELAK
"Thank yoi"
ANDREW HOLFORD
"Really good"
ALICE SONG
"."
ENRICO TRABACCA
"Excellent and friendly service"
KWOK WAI HOR
"Waiting point was not confirmed properly before pickup and you could not contact driver directly. Due to that we finally boarded an hour late. Car was old and driver was not very steady on road and was not too proficient even with waze. All drivers should have watsapp at least in this age and time"
MAITHAM AL LAWATI
"1) the driver couldnt find hotel and wanted to drop us on the way, I called from my phone for him to speak to hotel it was an international call. Which costed me a lot. 2) He kept us waiting outside the car and I had kids and he went to pay the parking fees. That was not professional 3) He wasnt waiting for us with sign 4) We had to walk a lot to reach to the car. I am not happy at all with the service. He did a good thing which he helped us in the luggage loading and offloading. Will not use your services again."
BRYAN CLEGG
"Arrived a few minutes early which suited us. Nice driver. Would recommend them"
CLAUS BO PETERSEN
"Hi, We arrived in Mancherster yesterday evening, looking in vain for our pre-booked car. We called 4 times the listed phone numbers, but it was repeatedly stated that there was no booking ??? which we did not understand when the agreement was confirmed. When the agreement was not complied with, we expect the money to be returned to the PayPal account. In advance Mr Claus Bo Petersen"
CAITY BERWICK
"It was good"
MARTIN SMITH
"Friendly, polite driver, drove very safely and got us there in good time."
ALLAN O KEARNEY
"We ordered a coach to take 18 players from Manchester Airport to Ibis Styles Crewe. We provided our flight number yet we were waiting over an hour outside terminal 3 for a coach that never arrived. It was only after I rang the number on the confirmation email that we were told that an 8 seater taxi was waiting for us? Not a coach, but a taxi! After another 10 minutes a driver arrived and took 8 players. 10 minutes later another 8 seater arrived and 15 minutes later a car arrived to collect the last two passengers. That is a wait of almost 1.5 hours for the last taxi to arrive. On the plus side, the drivers were very nice and the quality of the cars and 7 seaters was good. "
ALLAN O KEARNEY
"We ordered a coach to take 18 players from Manchester Airport to Ibis Styles Crewe. We provided our flight number yet we were waiting over an hour outside terminal 3 for a coach that never arrived. It was only after I rang the number on the confirmation email that we were told that an 8 seater taxi was waiting for us? Not a coach, but a taxi! After another 10 minutes a driver arrived and took 8 players. 10 minutes later another 8 seater arrived and 15 minutes later a car arrived to collect the last two passengers. That is a wait of almost 1.5 hours for the last taxi to arrive. On the plus side, the drivers were very nice and the quality of the cars and 7 seaters was good. "
WILLIAM DUNNING
"Driver never showed up. I have already paid for this journey and I want my money back. Tried phoning - no answer. Only thing I have had is a text at 05:54 telling me my taxi at 02:55 has been cancelled. Your taking the piss "
BISHWANATH KAR
"Wonderful experience with Jammy ! Very professional and nice guy. Thank you Eurolynx Taxis. I definitely look forward to avail a taxi via you. Absolutely loved it. "
ENZA LIGA
"Great service as usual."
SIOBHAN O DOWD
"Excellent- our driver was waiting for us at arrivals and immediately offered to push the wheelchair. He was really nice and helpful 5 star service - Thank you . I had been fairly dubious having read the mixed reviews- but this was not the case. So much so that we used the firm again later in the day."
JOHN WARD
"Both drivers very friendly very helpful definitely use your services again "
IKER ARANDO
"Although we ask for a two years old child seat the driver didn't know it."
CHARLES HALFORD
"Driver arrived on time, very happy with the service, thank you."
TERESA MELICH
"Good drivers"
DECLAN MILLS
"TC0A68DDFC941 I have made a complaint already to your Operator on the phone Your driver never showed up, did not answer his phone or answer your operator's phone call I am now looking for my money back and will be making a formal complaint to the authorities if my money is not refunded. I waited from 7.30 to 9.15am and no sign of the driver Please ring me on 00353862871287 Regards Declan Mills I have already sent an email about this"
DECLAN MILLS
"TC0A68DDFC941 I have made a complaint already to your Operator on the phone Your driver never showed up, did not answer his phone or answer your operator's phone call I am now looking for my money back and will be making a formal complaint to the authorities if my money is not refunded. I waited from 7.30 to 9.15am and no sign of the driver Please ring me on 00353862871287 Regards Declan Mills I have already sent an email about this"
PETER JONGEN
" Wet nice driver Aki is. Safe driving and on time. Perfect"
DANIELA DAMBROSIO
"Everything fine"
FRANCES HIGGINSON
"Very bad experience! driver very Late! sent to the wrong pickup, then on reaching our destination, demanded payment, which had akready been paid. The driver was under the circumstances extremely competent given the problems around the airport with new roads and floods, Regards Mrs higginson "
GORDON GERRARD
"Prompt and comfortable journey"
ANGUS TORODE
"Excellent, reliable service as always. Would definitely recommend."
MALCOLM DILLNUTT
"The driver arrived on time and was polite and helpful Thanks for a very good service "
JACK HOLMES
"Thanks to the driver for waiting around as I massively overslept!"
JASON JONES
"Our driver never showed. After 20 mins I tried to call the number for EuroLynx in your confirmation email; it failed two connect. The two numbers on EurLynx's website failed also. Hotel reception also tried all three numbers and they didn't work. After 30mins and with no indication our driver was coming or way of contacting him, and with a plane to catch, we hired a cab directly. "
CATHY LAPETERS
"The driver was rude and obnoxious. He arrived early to pick us up and complained that he had to wait. But worse then that, he dropped us off at the wrong hotel, despite my confirming the address with him. (which I think he knew because he hastily dropped out bags in the street and took off, not waiting to see if I would tip him). We then had to pay for another cab to drive us to the correct hotel. This was the trip on July 13, 2019. I proceeded to complain to the company and canceled the return trip scheduled for July 20, 2019. I did request a refund, although I have not had an opportunity to check to see if it has been granted. I certainly hope so. "
SARAH DUDLEY
"The taxi firm mistakenly sent a taxi at 10.25am instead 22.25pm which I had to rectify but in the evening I had a Merc car which is an upgrade to the car promised. The driver was friendly but drove over the speed limit frequently overtaking multiple vehicles at once on narrow country roads."
SAPHRON DAY
"Driver was late picking us up and collecting us. "
JOHN TOWNSEND
"Good outward journey from home to airport. inbound was a fiasco and you owe the taxi company £20 that you sublet the job too. also given you were a full hour late I expect a 50% refund. escalation beckons"
DAVID JONES
"Trip was fine in both directions."
ARSHAD MUHAMMAD
"U charge 1.5 £ for driver cal me and also email me to inform me 4 hour before driver name and contact so pls return my 1.5 £."
GREGOR CHESTNUT
"G"
CHIN YONG
"Just a little late so it’s not a problem at airport"
ANTHONY BEALE
"Good service will use again "
JOHN SHAW
"All worked well."
STEVEN WHITAKER
"Excellent service. Will certainly us the service again. "
SARAH HORNER
"The taxi company never turned up despite confirming our booking. Left us in the middle of nowhere trying to get to and from a festival. Had to hitch lifts to get there and back...Thanks for leaving two women stranded!"
SARAH HORNER
"The taxi company never turned up despite confirming our booking. Left us in the middle of nowhere trying to get to and from a festival. Had to hitch lifts to get there and back...Thanks for leaving two women stranded!"
WEE PUENG
"Good"
MOA SIGURDARDOTTIR - BELL
"Utter confusion!!!!! We arrived 14:20 for a 14:30 pick up. Started ringing company (long distance phone calls for us) at 14:40. Lady on phone extremely rude and condescending and not helpful in the slightest!!!!!!!! We took turns standing with our bags were all the other pick ups seemed to be happening and looked every were in arrivals hall and outside the terminal. Had information call up driver etc. but nothing worked until company finally got us in direct contact with driver about 40-50 min after the planned pick up time. He was apologetic and have no complaints about his driving etc. But the long wait turned what was supposed to be an easy trip into a very bad and stressful one. Will neither use again not recommend to others. "
SALEH ALQASAB
"Was good trip "
JOSUEL GRECH
"Driver did not meet us !"
ANTON DUNN
"Very good service "
SHAHNAWAZ KHAN
"Very pleasant experience. The driver was very gentle and helpful. Snd the trip was a very good value for money."
CARRIE ZHOU
"Late 45 minutes "
ROBERT ADAMSON
"The vehicle that took us to the airport looked and felt unroadworthy and was not an SUV. The driver was friendly though. We were not informed where we would be picked up from when we arrived back. The driver was friendly once we were able to locate him."
ROBERT ADAMSON
"The vehicle that took us to the airport looked and felt unroadworthy and was not an SUV. The driver was friendly though. We were not informed where we would be picked up from when we arrived back. The driver was friendly once we were able to locate him."
JACK COLLIER
"Great!"
ASHARF MUJAHED
"It was nice and very good journey"
DEBRA NUCKOLS
"I arrived early and wasn’t sure where to meet my driver. That was my only issue- otherwise the experience was great!"
CHRISTINA TURNER
"Thank you"
WILLIAM DUNNING
"Really good "
DEBORAH BENNETT
"Replacement vehicle"
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
PATRICIA LUNDON
"Driver was very professional on time and I would highly recommend him. A great experience, thank you."
MISS PRICE
"Great helpful friendly driver on time, smooth trip. Thanks will use this service again. "
SUSANNE LOENSTRUP
"I got a 16 per. mini bus, I had 11 per. + luggage,so there should have been enough space for them , but there was not."
KEVIN VITZTHUM
"Everything as planned"
KEVIN VITZTHUM
"Everything as planned"
FERGUS WATT
"Easy service and polite driver"
FERGUS WATT
"Easy service and polite driver"
IAN LEECH
"Superb service.. communication was excellent and driver was great "
IAN LEECH
"Superb service.. communication was excellent and driver was great "
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
KAY LOCKYER
"Booked for 5 people. Car came with 4 seats and I ended up as luggage in the boot. Driver did not know where he was going. Also appeared to focus on his sat nav rather than the road. Ended up just getting out and walking to destination so we actually got there. Very poor"
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
AMY BEVERLEY
"On our arrival at Manchester airport the driver went to our end destination. We weren’t pick up on time as we had to wait for someone else to collect us. After 20mins and talking to an operator we were successfully driven to our location in which the driver was very polite and pleasant. So apart from not being picked up on time we have a pleasant journey and the drivers were wonderful. "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
SARAH BOOTHBY
"Driver did not arrive. Cancelled taxi and operator told us driver suspended. Will be seeking refund "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
CLARE COLEMAN
"My driver was polite, cheerful and helpful and I was impressed by the ease of booking and the good service. Thank you. "
ANTHONY CASSIDY
"I booked taxi for 17.00 to catch a flight at 18.40 based on your estimate of 35 minutes to get to the airport. Driver was 20 minutes late and didn’t seem to know the entrance to the hotel where I was waiting. The car was not comfortable. The driver drove erratically and almost collided with other cars on several occasions. He informed me that we wouldn’t make the flight. He was correct. I had to book a later flight costing £130. "
CHARLOTTE CZYZYK
"Very good"
EMILY AXON
"Excellent, very easy and reliable service"
RACHAEL TIVENDALE
"My driver was excellent, very professional but friendly. "
SUSAN TOBIN
"."
DANIELA SUAREZ-REBLING
"Great experience, thank you! "
DEAN PRICE
"Driver was more than helpful, as we were in w city we didn’t know. Also very friendly as well. Turned up 5 mins before hand. All in all would use again "
LOUISE BUCKLEY
"The service was terrible, he was around 30 mins late , did not ring me . He walked so fast back to the car park even though we had 3 OAP s with us I had to tell him to slow down. When we got to the destination he dumped all the cases on the road and drove off. Did not help to take them to the door or anything. I am so disappointed I will be telling people not to use your service How ironic that it says if you are late they charge you extra for every 15 minutes!!!! So can I get some money refunded please ."
IAN SHUTTLEWORTH
"The driver was a good guy but went to wrong terminal and nthus was a little delayed....initial panic but no big deal once I called company...driver at correct terminal a short time later."
CAITLIN LEONARD
"We had a flight to catch and booked the car to be at my house for 4:00 in the morning... the car never turned up and we rang twice. In the end we booked and Uber and it got us there just in time. Not very happy with this company. "
JONATHAN FALKINGHAM
"all fine "
ECATERINA WARE
"Thank you for the lovely ride. Everything was on time and the driver was extremely polite. Wishing you all the best"
GLEN COXON
"Driver was very friendly and professional."
FRANCISCO FOS
"Expectations were met"
FRANCISCO FOS
"Expectations were met"
AMANDA MITCHELL
"Great journey. With a very friendly driver. Will definitely use again"
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
CHERYL MURPHY
"My driver was only 10 minutes late for pick up but that was fine and he was on time for my return journey. He was friendly and chatty. A lovely driver, thank you."
GABRIELLA PASSERELLO
"Could not find the driver for ages. We were told he'd be up in the car park but he was not. He was really nice however told us we would have been better booking not through a service and just booking a taxi due to the price difference and how much money you actually pay your drivers. Won't be using again as I would rather pay the drivers the full amount that they deserve."
TONY PACKHAM
"I made a mistake with the pick up time and when I got the message to say the car was on its way I rang to say I had put the wrong time and didn't need it for another two hours. The lady I spoke to could not have been more helpful. The drivers were really helpful. The whole service was excellent. "
KAI LI LAN
"My name was typed wrong so I cannot find the driver in the beginning. I called the customer service and got the answer that I didn’t booked the car. (Due to the wrong spelling of my name) But at the end I found the driver by myself. The driver was nice but the customer service is not really helpful."
RUBY BROCKLEHURST
"Driver was lovely and helpful. Great drive. Only worry was that you wouldn’t be able to find a driver in time as not long before the journey, the driver was still pending. Nevertheless, a good experience with your company"
SANDRA ANDERSON
"Very helpful driver and an excellent service "
SRDAN ERAKOVIC
"all perfect... will use your service again"
MICHAEL DRING
"Outgoing taxi driver 20 minutes late, didnt speak very good english, nearly had an accident when he missed a turn and cut across traffic. Return visit near enough in time even though it was early in the morning and good driver"
MARK ENGLAND
"There was some confusion between drivers but we got picked up fine. I was then messaged numerous times saying that my driver was waiting for me - but we were with another driver. The driver who was waiting then rang me and asked where I was so I explained. He then asked to speak to my driver so I put him on speaker phone, as he was driving - the other driver was then really rude to the guy driving us and swore at him which was unnecessary. I continued to receive follow-up texts until I rang the office and asked them to stop it. "
SARAH WILLIAMS
"Happy with the service for this taxi. Easy booking."
MARK GILLIES
"Booked a week ago for 6.15 collection. Told at 6 that he’d be 15 min late because of traffic. Would have expected this to have been factored in. 6.30 call him to see where he is. Says he’s arrived. I’m at location, no car. He says he’s on x road, think he said New Quay Road, so I ran round to see if he was parked up. No car. Called him back, he said he’d come find me. 10 min pass. No car. Call back. Explain we’re outside slug and lettuce, told to stay there, phone cuts off. 5 min later. No car. Call back. Driver asks if I’m in Sale (second collection point) tell him no. I’m outside slug and lettuce. But if he tells me where he is, I can go find him. He hangs up. Call back. Car cancelled. Speak to head office, told that they’d been trying to contact me because my driver was at the location. Seeing as there were 6 of us and 5 stood at the collection point. This was absolutely incorrect. The ride home was absolutely perfect. I would like a call to arrange for half of the £160 I was charged to be repaid. Please confirm when I will receive this? Mark"
ABDULLAH ALNAEEM
"Perfect "